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Reviewed 25 April 2021

Picked up our tired hikers from the Appalachian Trail in Damascus and spent the night here. We had a King Suite at the far north end of the building - great room, really the size of two rooms as the area is over the stairwell. Good service, excellent room, breakfast was limited - but this is Covid times. They advertise a hot breakfast, but it's a sausage biscuit you can pop in the microwave. We opted to run to McDonald's down the street. Would stay here again if in the area.

Room tip: The south end of the hotel is near I-81. The north end is quiet.
Date of stay: April 2021
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Thank Homecroft56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2021

Stopped here for 1 night on the way from Tennessee to New York. What a pleasant surprise to find such a clean and comfortable hotel. The staff was friendly and courteous. All the employees we saw were all wearing masks and adhering to Covid protocols. Our room was immaculately clean. Thanks for a great night's sleep.

Date of stay: April 2021
    • Location
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    • Service
Thank bluezlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2021 via mobile

We found this hotel on a trip down south. Was looking for a place to sleep for the night. This happened hotel happened to pop up with a good price. It got good reviews and ratings. It was very nice, friendly staff, clean hotel, good price, great coffee and nice breakfast choices. Would definitely stay there again when heading that way.

Date of stay: March 2021
Trip type: Travelled with family
Thank AnnMarieE42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2021 via mobile

I travel 5 to 6 days a week throughout the Tennessee, Kentucky and North Carolina areas for my job. Add this hotel to my top 10. Conveniently located just a couple minutes off the interstate. All the staff were super friendly and the room was very clean. For the price you literally could not ask for more!!! I was working in Bristol however I chose this hotel based on reviews. It was definitely worth driving just 10 extra minutes. I found the room cheaper on a 3rd party site so I called the hotel and the were happy to price match. I highly recommend this hotel if your are in the Bristol / Abingdon VA area!!!

Date of stay: March 2021
Trip type: Travelled on business
Thank 184christaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danny Owen, General Manager at Country Inn & Suites by Radisson, Abingdon, VA, responded to this reviewResponded 4 March 2021

Thank you for taking the time to review your recent stay. Super friendly - super clean - all the things we want all our guests to see and experience here. We are so happy that you chose the extra few minutes to be with us. We love and appreciate all our guests and look forward to your return when in the area.

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Reviewed 20 November 2020

We recently stayed here for several days. Prior to making the reservation, I read the COVID protocol for this hotel online. It indicated that staff wore masks while in the building and guests should wear masks in public spaces. Sadly, this was NOT the reality we experienced. The only persons we saw consistently wearing masks were the front desk staff and the maintenance staff. The housekeeping staff walked around with their masks dangling off their chins or pulled down below their noses. They made no effort to pull them up when we spotted them in violation of their own protocol. We observed this daily. They were cleaning rooms for new guests with absolutely no protection over the mouth and nose. This was every day we were there. We asked for some extra towels. They were delivered by a staff member with her mask pulled down below her chin. This means the staff are breathing and expelling droplets in the air, across the room surfaces and all over the linens. YUCK! We are older, so it was important for us to feel confident in our room's environment. Fortunately, upon arrival we sanitized our room and sprayed disinfectant on all soft surfaces and across bed linens. We did not allow the housekeeping staff into our room at any point. We are glad we didn't after observing their blatant disregard for the well-being of their guests. It's a shame because our room was spacious and nice with a reasonable rate. The pandemic is on the rise in this area, so we really hope that management will live up to its stated COVID protocols for all future guests.

Date of stay: October 2020
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2  Thank Bonnie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danny Owen, General Manager at Country Inn & Suites by Radisson, Abingdon, VA, responded to this reviewResponded 2 December 2020

Thank you for taking the time to share your experience at our hotel. We are pleased that you enjoyed your spacious room and our reasonable rates. I do apologize for the actions of the housekeeping staff. I have met with them recently to go over our current policies to ensure that everyone is on the same page and that Radisson protocols are met and exceeded. We want all guests to feel safe and secure at our hotel and I will see that all follow the necessary procedures. Thank you for staying with us and I certainly hope you will choose us again when in the area.

Danny Owen
General Manager

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