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Reviews (587)
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Reviewed 15 January 2018 via mobile

Service
Rooms
Food
Wine
Gym
Cleanliness
Car service
Concierge
Front of house
Bar staff

And Scott who took me to the local shops!

You all rock!

I travel all over the world and this is the best place I stay!

It’s consistent and with quiet large rooms and comfy beds and fast WiFi it make being away from home bearable!

Amazing work team Archer!

Stayed: January 2018, travelled on business
Thank Andrew J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Archer_Austin, General Manager at Archer Hotel Austin, responded to this reviewResponded 19 January 2018

Thank you. We are delighted to hear you enjoyed many aspects of your stay with Archer, especially our Texas chic design elements, delightful details and sincere service. Guests like you are a joy to host and we hope you will join us for another adventure in Austin soon.

In Hospitality,
Pedro – GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2018

We are local to Austin and decided to use the Archer for a night away from our kids.

Pros:
1) It's a nice hotel. Quiet even though it is near Rock Rose, which is North Austin's attempt at a bar district.
2) Food was good and reasonably priced for a hotel.
3) Caramels and water in room at check-in
4) Free wifi.
5) A good number of online booking rates include a 20 dollar voucher for services, on a one night stay this is handy.
6) Valet was attentive.

Cons:
1) We didn't get turndown service in our room, janitorial staff were doing it on our floor and passed us by. By the time we returned, the published hours was up. This meant no treats left as that's a promised
2) Room service staff could not handle drinks that were not on the room service menu, even simple stuff like a Hot Toddy.
3) Bar is small. Lots of people in there, not much room so it turns into a big wall.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Adam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Archer_Austin, General Manager at Archer Hotel Austin, responded to this reviewResponded 24 January 2018

Dear Adam,

Thank you for your recent stay at Archer. I appreciate you taking the time to share your experience with us. I am sorry you experienced service issues with turndown, room service and the restaurant. I will be sure to address with our team. If you would like to discuss anything in more detail, please do not hesitate to reach out to me at pedro.perez@archerhotel.com. I hope you will give us another try on your next staycation.

In hospitality,
Pedro — GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2018

Fantastic stay! Hotel staff always go above and beyond to make you feel special during your stay. Every time we stay we feel like we are getting VIP treatment. From treats waiting for us in the room to the complimentary hotel car to shuttle you wherever you need to go nearby. Hotel had a boutique hotel feel with excellent service to boot - no matter what time of day. We’ll be back!

Room Tip: Love that there are rooms with double king beds!
  • Stayed: January 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Nina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Archer_Austin, General Manager at Archer Hotel Austin, responded to this reviewResponded 19 January 2018

Thank you. We are delighted to hear you enjoyed many aspects of your stay with Archer, especially our delightful details, sincere service and energetic Domain NORTHSIDE location. Guests like you are a joy to host and we hope you will join us for another adventure in Austin soon.

In Hospitality,
Pedro – GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2018

The hotel looks very nice. Parking lot is not very truck friendly. Water pressure in the showers were decent. Had better at my own house. Has plenty of hot water. The t.v. service was absolutely terrible. Would pause all the time for no reason. Breakfast is expensive and the food wasn't warm. That was my experience. Would stay here out of necessity only. Hope your experience differs from my own

Room Tip: Bring your own snacks and water.
  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Ryan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Archer_Austin, General Manager at Archer Hotel Austin, responded to this reviewResponded 24 January 2018

Dear Ryan,

Thank you so much for sharing your experience. I am sorry your stay at Archer did not exceed your expectations. I have noted the issue with the water pressure and TV service and will work to ensure this is resolved. Also, I will be sure to share your breakfast experience with our restaurant partner, Second Bar + Kitchen. If you would like to discuss anything in more detail, I can be reached at pedro.perez@archerhotel.com.

In Hospitality,
Pedro – GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2018

We could not have found a better place to stay than the Archer Austin. In fact, we hated to leave. The rooms were plush with plenty of space, cloud-like beds, and nice amenities, the people were very friendly, and the location is great. There is free parking in a lot across the street, which was perfect.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kimberly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Archer_Austin, General Manager at Archer Hotel Austin, responded to this reviewResponded 12 January 2018

Thank you, Kimberly P. We are delighted to hear you enjoyed many aspects of your stay with Archer, especially our Texas chic design elements, delightful details, sincere service and energetic Domain NORTHSIDE location. Guests like you are a joy to host and we hope you will join us for another adventure in Austin soon.

In Hospitality,
Pedro – GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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