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“Standard Courtyard (which is good by the way) very close to the airport”

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Courtyard Austin Airport
Ranked #60 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
Reviewed 29 March 2012

I had an early morning flight out so stayed here for one night. I found it to be exactly what I've come to expect from Courtyards - it didn't disappoint. Clean, quiet, well thought out space, polite staff. And it was an easy 5 minute drive to the airport. I would not hesitate to stay here again if the circumstances were the same.

  • Stayed: March 2012, travelled on business
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Thank freetr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYAPAustin_TX, General Manager at Courtyard Austin Airport, responded to this reviewResponded 30 March 2012

Dear Guest,
Thank you for your stay! It sounds like you are familiar with our brand and the expectations are always met, I am glad that still rings true. We do strive to be the cleanest and friendliest hotel! Next time you have that early fight, we are here for you!

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448 - 452 of 504 reviews

Reviewed 28 March 2012

Just got back from Austin and had a great time.
I'm not an airport hotel guy but this property was great!
Great staff, great location (10 minutes downtown), very clean!
I'll be back.

Stayed: March 2012, travelled on business
Thank mitch h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYAPAustin_TX, General Manager at Courtyard Austin Airport, responded to this reviewResponded 30 March 2012

Dear Guest,

Thank you for sharing your experience with Trip advisor! We appreciate it and if you're passing through Austin again soon, please do let us be your choice hotel!

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Reviewed 22 March 2012

I booked a room at the Courtyard by Marriott Austin Airport and had a reservation confirmation number. I had a long day of travel and business, so was ready to get to my room when I checked in. The front desk person confirmed my reservation and then went on to say that they had oversold the hotel for the night and I was going to have to go to another hotel. In my many years of business travel, this has NEVER happened. (Maybe I've been lucky??) But, I couldn't believe it. I had a confirmed reservation! They comped the "replacement hotel"...but, honestly, I was there on business, so that did not in any shape, manner or form compensate me for having to trudge myself and my luggage back out to my rental car and then traipse over to a different hotel. Miserable experience. I will never book at this hotel again.

Stayed: March 2012, travelled on business
Thank puglover23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYAPAustin_TX, General Manager at Courtyard Austin Airport, responded to this reviewResponded 22 March 2012

Dear Guest,
I extend the greatest apology your way. This is not representative of our hotel and due to unforeseen circumstances we did overbook/oversell our hotel. I am truly sorry for your unpleasant experience. However, I would like to personally take care of you for this inconvenience as well as in the future. Please contact me, the General Manager to further discuss what I can do for you. Again, I am most sincerely sorry for your poor experience and can assure you this is not how we usually operate. I hope to hear from you soon.
(512) 386-7464.

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Reviewed 21 March 2012

The staff at the Courtyard Marriott were extremely nice and helpful. The rooms are very clean, and exceedingly quiet. It's within walking distance of a Waffle House, gas station and a great Starbucks!! Great spot to layover from the airport, or to explore Austin!

Room Tip: All rooms are good--very quiet!
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  • Stayed: March 2012, travelled on business
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Thank purepilot77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYAPAustin_TX, General Manager at Courtyard Austin Airport, responded to this reviewResponded 26 March 2012

Dear Guest,

Thank you for your feedback. I am glad that you enjoyed your stay and we hope to see you back on property again soon! The staff is always encouraged when we've left a lasting impression on our guests.

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Reviewed 12 February 2012

Arrived early due to flight change, rented car and went directly to hotel. Very friendly staff checked me in and room was ready for me before normal check-in time. The hotel itself is not very well marked, nor are any direction signs available at the intersection, which always seems to be under construction. Entrance to hotel itself not very well marked, and this is not fault of staff. Getting into the hotel was bad enough, but getting out of the hotel was difficult unless you know the little trick of going through the parking lot of the hotel next door and waiting a month or so for the light to finally change. The hotel should certainly have better signage, and the Austin City government should stop monkeying around with that intersection. Overall, a good stay with a great staff, despite the Austin City idiocy of that intersection.

Room Tip: Ask for hotel room in middle section - avoid road noise and end of runway at Austin Bergstrom.
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  • Stayed: January 2012, travelled on business
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Thank DGfromDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYAPAustin_TX, General Manager at Courtyard Austin Airport, responded to this reviewResponded 16 March 2012

Thank you for your review! We truly do value our guests and your voice does matter, therefore we have started taking steps toward better marketing and signage for our location. Thank you for allowing us to be your host hotel and we hope you drop in next time you're in town!! Your appreciation of the friendly staff has been noted and it's rewarding comments like this that put those smiles on our faces!!

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Additional Information about Courtyard Austin Airport

Address: 7809 E Ben White Blvd, Austin, TX 78744-1774
Region: United States > Texas > Austin > South Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Austin
#37 Business Hotel in Austin
#51 Family Hotel in Austin
Price Range: €100 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin Airport 3*
Number of rooms: 147
Official Description (provided by the hotel):
NEWLY-RENOVATED! The Courtyard Austin Airport hotel just 2 miles from Austin-Bergstrom Airport, has just been renovated. With all new furnishings, free airport shuttle and reasonably-priced park and fly service, we're a standout among Austin airport hotels. Our new lobby is highlighted by the Bistro offering healthy breakfast items and Starbucks coffee. We even have a separate lobby bar serving cocktails and local beer and wine (5pm-11pm Mon-Fri). Business travelers appreciate our close proximity to downtown Austin, the convention center and Department of Veterans Affairs. Enjoy a weekend getaway and visit nearby attractions like 6th Street, Zilker Park and Circuit of the Americas. Relax in your room equipped with flat-screen TVs, free WiFi and comfy new sofas, or hit the 24-hour fitness center or indoor pool to stay active. Make the most of your next trip to the Lone Star State at Courtyard Austin Airport. ... more   less 
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Also Known As:
Courtyard By Marriott Austin Airport Hotel Austin
Austin Marriott
Austin Courtyard
Courtyard Austin Airport Texas

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