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“Pleasant staff”

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Wyndham Garden Austin
Ranked #56 of 201 Hotels in Austin
Highland Village, Texas
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Pleasant staff”
Reviewed 8 January 2012

Room was clean and completely serviceable for my needs. All the staff I encountered were very pleasant and helpful. Although the small lobby restaurant was quite busy the food was tasty and didn't take long to get. Overall a good place to stay for inexpensive business trip.

  • Stayed November 2011
    • Value
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    • Cleanliness
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Helpful?
Thank MrandMrs_KH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKokoAUSWC, Front Office Manager at Wyndham Garden Austin, responded to this review, 6 April 2012
Thank you for your comments regarding your stay and your food and beverage experience at the Wyndham Garden Austin. I look forward to seeing you again soon. BeWell, Casandra Kokoska
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (113)
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English first
Portland Oregon
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 January 2012

I recently stayed a full week at the Wyndham in Austin. I found a great deal through Priceline and I was not disappointed in any way.

First, the hotel is beautiful. It has a very south western feel to it, but not in the way that so many hotels, restaurants, shops, etc try to "southwestern" it up. Nothing tacky or over the top. The walls are lined with numerous photos and bios of famous musicians from Texas. It was a trip up and down memory lane, looking at and reading about Stevie Ray Vaughn, ZZ Top, and so many others. Texas, despite being Texas, has a storied musical history that needs to be appreciated. But enough of that.

Check in was a breeze. They were friendly and responsive. After checking in, I got a call, to ensure that the room met my standards. They did. A nice, firm bed, with enough pillows in different varieties. A nice sitting chair and a huge desk. I did a lot of work out of my room, so it was nice to have a comfortable chair to work from, as well as desk space to spread out. The TV was a new flat screen, and there was a multitude of channels, unlike what I have encountered at most other hotels. The restaurant served excellent, reasonably priced food, and delivered to the room late into the evening. I even took advantage of the fitness club and hot tub, both better than I would have expected.

I did have to pay an extra fee for a refrigerator in the room. It was delivered promptly. It was a bit old, considering that new, nicer looking units sell for not much more than what 3 guests would pay to have one in their room. It kept stuff cold, almost too much so. But it was what I needed and it worked.

The lobby area has nice seating areas, great for meeting clients or perspective employees. I utilized the area on several occasions while there. There are a number of meeting rooms, which if I needed, would have been more than suitable for any business need. And last but not least, the location of this hotel was perfect. South Austin, close to major roads and businesses. I was able to get everywhere I needed to go, with little or no trouble.

I will be going back to Austin soon, and I plan on taking advantage of the excellent service and quality that the Wyndham provided me.

Room Tip: If I had a choice, I would have asked for a room on the same floor (5th), but facing Austin. Otherw...
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  • Stayed December 2011, travelled on business
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Helpful?
Thank PMLJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKokoAUSWC, Front Office Manager at Wyndham Garden Austin, responded to this review, 6 April 2012
Thank you so much for your lovely and detailed review of the Wyndham Garden Austin. I shared your comments with everyone at the last staff meeting so all of our staff could hear your review. I hope you’ll be back to see us again soon. If you are and plan a longer stay for business travel, please contact our sales department to discuss setting up a corporate rate for your business. We look forward to seeing you again soon. BeWell, Casandra Kokoska
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San Antonio, Texas, United States
1 review
Reviewed 30 December 2011

Having visited the hotel prior to Wyndham acquiring it, I was astounded at how nice the renovation turned out. More important was how friendly and professional the staff was. Everyone we met was delightful and met all of our needs. Our entire family raved about the experience.
We really enjoyed all of the pictures of Austin/Hill Country musicians with the descriptive notes on the lobby walls. Pictures of Stevie Ray Vaughn and Sir Douglas Sahm brought back good memories.

Room Tip: Ask for the casitas. These are small suites with a kitchenette and are located at the rear of the ho...
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  • Stayed December 2011, travelled with family
    • Value
    • Location
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Helpful?
Thank Carl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKokoAUSWC, Front Office Manager at Wyndham Garden Austin, responded to this review, 6 April 2012
Wonderful. I am so pleased that everyone in your family enjoyed your stay. We are very pleased with the renovation ourselves and we do our very best to make sure the staff at the Wyndham Garden Austin is upbeat and friendly. It always makes my day when I get to read comments like yours to our staff. Thanks again for your review and we look forward to seeing you again soon.
BeWell, Casandra Kokoska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
200 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 4 December 2011

We stayed here for three nights, great customer service and property!

On site restaurant was very good!
Clean rooms and great beds!!
Would recommend to everyone.

  • Stayed December 2011
    • Value
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    • Rooms
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Helpful?
Thank glennjam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence, Kansas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 December 2011

Convenient place to stay within short drive to S. Congress full of shopping and restaurants. Workout facility is adequate, but a little bare. Bed was comfortable and room was spacious. The hotel breakfast was absolutely one of the worst and a complete waste of $15 for the buffet + coffee. The coffee alone was $3 and tasted like watery metal. Service was nonexistent. There are so many great restaurants in Austin, don't waste your time/money eating at the hotel.

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
1 Thank sassy_sally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wyndham Garden Austin

Property: Wyndham Garden Austin
Address: 3401 S Interstate 35, Austin, TX 78741
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#68 Business Hotel in Austin
Price Range (Based on Average Rates): €€
Hotel Class:3.5 star — Wyndham Garden Austin 3.5*
Number of rooms: 210
Official Description (provided by the hotel):
Just 3 miles from downtown Austin and 4 miles from the airport, the Wyndham Garden Hotel is a prime destination. Enjoy easy access to the city's high-energy music, sports, university, arts, and business districts while delighting in a backdrop of scenic Texas Hill Country. Wyndham has teamed with post-modernist design legend, Michael Graves, to create a refreshing hotel experience. The result: upscale but affordable Texas Hill Country accommodations with unique features and products for an unforgettable Austin getaway. ... more   less 
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Also Known As:
Wyndham Garden Hotel And Woodward Conference Center
Wyndham Garden Hotel & Woodward Austin
Wyndham Austin
Austin Wyndham
Wyndham Garden Austin Texas

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