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“Amazing!”

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WoodSpring Suites Austin North I-35
Ranked #15 of 40 Speciality Lodging in Austin
Certificate of Excellence
Reviewed 28 September 2016 via mobile

I am extremely impressed by this establishment.

I got an amazing job opportunity in Austin Texas. My start date was September 26, and was forced to leave my home & just "get here & figure it out" until I get my first paycheck ... Susanne, the manager of this hotel has helped me in this challenge. She has been extremely polite, and compassionate towards me in my time of great need.

It's a difficult situation I have put myself in, and I need as much positivity & kindness as possible, and Susanne and her staff have been awesome every step of the way.

The property is clean, tidy, and obviously well taken-care-of. My room is immaculate, the bed is extremely comfortable, and the shower is great too.

If you are planning on coming to Austin, stay here. It's a great location, and you will feel as "at-home" as possible whilst being away from home. Let Susanne, and her staff take care of you. :)))

Stayed: September 2016, travelled on business
Thank Dalen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Guest Relations Manager at WoodSpring Suites Austin North I-35, responded to this reviewResponded 29 September 2016

Thank you for taking the time to post a positive review. We are so pleased that the property is clean and the staff has been so accommodating.

Thank you for sharing your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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12 - 16 of 87 reviews

Reviewed 27 September 2016 via mobile

The hotel during the day looks nice until night comes. The Wi-Fi is terrible, just use your hotspot shield on your phone. The beds are hard not soft at all. The towels look uncleaned. The hotel kind of has a oder. On the other side of the pillow there was dried up blood! I had my face on that, highly unacceptable. Night time you see all kinds of people walk in there. AVOID THIS PLACE!!

Stayed: September 2016, travelled with friends
1  Thank Terika B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Guest Relations Manager at WoodSpring Suites Austin North I-35, responded to this reviewResponded 30 September 2016

Thank you for taking the time to post a review. I would like to sincerely apologize for the issues you encountered during your stay.

Thank you for sharing your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2016

Value Place North Central has been my home for a couple years, now, and I couldn't be happier with the service and security. Maintenance is quick in responding to the changing of this, or the unclogging of that!

The property conducts regular pest spraying, to combat the "critters" many short-term travelers "smuggle" unknowingly from all over!

Maintenance, daily, picks up litter that collects in the parking lot (as well as empties the outside trash containers), and the front desk folks are always top-notch, helpful, and efficient.

The hallways are swept regularly, and the housecleaning staff is hard-working and thorough. Don't overlook VP as a long-term stay alternative!

  • Stayed: September 2016, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Singerwriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Guest Relations Manager at WoodSpring Suites Austin North I-35, responded to this reviewResponded 21 September 2016

Thank you so much for taking the time to post a positive review. I am so pleased to hear that you have been with us for such a long period of time and that you've had a positive stay!

We look forward to continuing to provide you with a comfortable and safe place to stay and thank you for your patronage.

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Reviewed 17 September 2016 via mobile

Staff member: Shane Johnson
With value place ( northcentral )


My stay at the Value place inn was quite pleasant. Mr. Shane Johnson was very respectful, helpful, and patient as well as professional while handling a office full of customers who were very much in a hurry. He multi tasks well and is friendly. I would recommend this hotel with 5 stars.

Stayed: September 2016, travelled solo
Thank Tara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Guest Relations Manager at WoodSpring Suites Austin North I-35, responded to this reviewResponded 18 September 2016

Thank you for taking the time to post a positive review. I am so pleased that the staff was so hospitable during your stay.

We look forward to welcoming you back to the property should your travels bring you back to Austin. Thank you again for sharing your experience.

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Reviewed 5 September 2016

I have been here for a few weeks when again a woman screamed. This time it was on my hallway and I went out to protect her. I pounded on the managers' doors. They never came out. Then later (30 minutes-ish) I called the 500 number to understand what happened - crime reports being a right to know - and was told it was only for emergencies.

The place is clean and the employees are nice but the elevator and the hallways reek of weed. Guys in flourescent yellow shirts sit in the parking lot and drink. prostitutes seem to show up every night. And I've had to walk through groups of men who commented on my boobs to walk through the back building door twice.

But the rates are the lowest of all the hotels I googled.

  • Stayed: August 2016, travelled solo
    • Rooms
    • Cleanliness
    • Service
2  Thank Anne Marie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Guest Relations Manager at WoodSpring Suites Austin North I-35, responded to this reviewResponded 12 September 2016

Thank you for taking the time to post a review.

I would like to apologize for the issues you have experienced at the property. We do not have a manager who lives onsite, but we will be discussing this behavior with the safety attendant to get it rectified.

Thank you again for sharing your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about WoodSpring Suites Austin North I-35

Address: 11105 N Interstate 35, Austin, TX 78753-3234 (Formerly Value Place Austin, TX Northcentral)
Phone Number:
Region: United States > Texas > Austin
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #15 of 40 Speciality Lodging in Austin
Price Range: €46 - €76 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Austin North I-35 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
WoodSpring Suites Austin North I-35 is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Pet-friendly Hotel - Guests can book by the night. Weekly and extended stay rates also available. ... more   less 
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Also Known As:
Value Place Austin (Braker Lane) Hotel Austin
WoodSpring Suites Austin North I-35 Texas

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