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“Great hotel” 5 of 5 bubbles
Review of Four Seasons Hotel Austin

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Four Seasons Hotel Austin
Ranked #10 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Trenton, New Jersey
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed 28 February 2012

The Four Seasons Austin is a very nice hotel with very good service. The rooms while nice are not as nice as the beautiful public spaces. I was at the hotel for a conference and the food serviced with the meetings was also excellent.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TRVLALOT_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,646 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (554)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 bubbles Reviewed 26 February 2012

The hotel staff was so friendly I almost felt they might be patronizing us. We were having a girls weekend and somebody had requested an extra refrigerator for - I'm not joking, yogurt. At first I was a little confused when I walked into our room as it looked a bit out of place (and there is already one build in with the mini bar), but it was appreciated. The lounge was great with a knowledgeable staff and a fantastic band. My first trip to Austin could not have been better, and the others staying at the hotel slept in at least 2 hours later than normal, which speaks to the comfort of the rooms.

  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Abhannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
147 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 24 February 2012

The hotel was location in a decent location, but the very first thing I notice is that the staff's attitude didn't give out that courtesy that one would expect from the hospitality industry. I've been to many hotels as I am a business traveler, and the staff in this hotel, I'm sorry to say, are the ones who didn't live to my expectations.

Hotel was good otherwise. Room was clean and adequate.

  • Stayed January 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank KingmanP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review, 28 February 2012
Dear KingmanP,
Thank you for taking the time to share a few thoughts about your recent stay at Four Seasons Hotel Austin. I must say I was concerned by your comment that our staff was not friendly, since service is a hallmark of Four Seasons and we particularly pride ourselves on our warm southern hospitality in Austin. I am very sorry you did not feel you experienced this during your visit!
I would love to speak with you further to determine if there was a specific department, or an employee, that gave you this impression as such feedback can only make us better.
Please don't hesitate to contact me directly at (512) 685-8035 or rob.hagelberg@fourseasons.com if you are open to sharing more details.
Sincerely,
Rob Hagelberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 22 February 2012

Just stayed here for four nights with my daughter for Valentine's day. Disappointed. Not new and only one menu and restaurant. Same menu for room service. Spa very small. View is not as shown on website. Just like any other hotel but not new and much more expensive.
Better to stay at a newer hotel.

  • Stayed February 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Tracer12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 February 2012

I travel to Austin quite frequently for work, and this is my favorite place to stay. Clean, elegant accomodations, attentive friendly service, and perfect downtown locale.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diana I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Austin

Property: Four Seasons Hotel Austin
Address: 98 San Jacinto Blvd, Austin, TX 78701-4082
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Austin
#3 Business Hotel in Austin
#4 Luxury Hotel in Austin
#8 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
Price Range (Based on Average Rates): €€€€
Hotel Class:5 star — Four Seasons Hotel Austin 5*
Number of rooms: 291
Official Description (provided by the hotel):
At Four Seasons Hotel Austin, luxurious accommodations and superb amenities are underlined by gracious Texas hospitality and five-star service. Centrally located in the heart of downtown Austin, perched on the shores of Lady Bird Lake and surrounded by lush gardens, the resort-like Hotel provides a convenient base for those looking to experience all the city has to offer, from upscale shopping on 2nd Street and dining on South Congress to sightseeing and outdoor pursuits on the adjacent Lady Bird Lake Hike & Bike Trail. A combination of comfort and elegance, the Hotel's 291 guest rooms - including 28 suites - offer views of either the lake or Austin's vibrant downtown cityscape. Services such as twice-daily housekeeping, in-room dining, dry cleaning and laundry and a 24-hour Concierge ensure guests enjoy a stress-free and productive stay. Diners savor prime steaks, fresh seafood and a world-class wine list in TRIO, the Hotel's award-winning modern steakhouse, featuring a chic dining room as well as unparalleled al fresco dining on the restaurant's lakeview terrace. Known locally as "Austin's Living Room," the Lobby Lounge offers guests a convenient spot to gather with friends for beer, wine, signature cocktails and light fare, or a post-dinner nightcap complete with live music, which is offered several nights a week. Guests seeking relaxation and rejuvenation can spend the day in the outdoor saltwater pool, working out in the 24-hour Fitness Center or relaxing with a soothing massage, body treatment or facial in The Spa. ... more   less 
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Also Known As:
4 Seasons Hotel Austin
Four Seasons Austin
Austin Four Seasons
Four Seasons Hotel Austin Texas

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