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All reviews room was clean waffles free breakfast staff was friendly road trip nice stay biscuits and gravy one night stay kara lemonade popcorn cereal microwave dogs truck interstate exit
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Reviewed 6 September 2018

Nice for a pet-friendly hotel. The $15 fee per pet is a bit high, but is negotiable. This hotel sits between two other pet-friendly hotels (that don't charge extra for pets). We've stayed at both and even with the extra charge this hotel is much nicer than the other two. We frequently travel through Amarillo and will stay here again.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank PTadl45132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A_Weathers555, Manager at Baymont by Wyndham Amarillo East, responded to this reviewResponded 11 September 2018

Thank you for your recent stay with us. I am thrilled to hear that in comparison to our neighbors you found us to be more favorable. We do charge a $15 pet fee. This is for the deep cleaning we do after our furry friends check out. We enjoyed having you all here with us and we can't wait to see you again the next time you are in the area! Wishing you safe travels!

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Reviewed 16 August 2018 via mobile

Hotel was fine for a place to sleep along interstate 40. Definitely older and felt like it had been around a while. But the neighborhood felt “ok” and the staff was incredibly courteous. The breakfast area was very small. We’d stay here again for sure if we make the trip across country. This was definitely a better deal than the newer hotels at the west end of town.

Date of stay: August 2018
Trip type: Travelled with family
Thank Mama B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayla W, Manager at Baymont by Wyndham Amarillo East, responded to this reviewResponded 24 August 2018

Thank you for choosing to stay with us. I am happy to hear that we met all of your needs and that you found us to be a good value. We enjoyed having you here with us and we hope to see you again the next time you are in the area!

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Reviewed 11 August 2018 via mobile

My husband and I literally just left this hotel to stay at a different one. It was that bad. It is dirty. Claims to be non-smoking but people were smoking in many rooms with the smoke wafting into the hallway. Our first room had a filthy mirror, broken Kleenex box, ripped and stained carpeting, a glob of dried something on the night table, and no bulb in the night table lamp. We asked for a new room. Our second room was not much better with stains on the pillow case and the sink faucet was dirty with someone’s toothpaste. We decided to get back in the car and drive 4 hours to our next destination rather than stay there. That’s how bad it was. This is our second bad experience with Wyndham hotels and we will not be using them ever again.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Pamela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayla W, Manager at Baymont by Wyndham Amarillo East, responded to this reviewResponded 13 August 2018

Thank you for stopping by. I am sorry to hear that you smelled smoke upon entering our hallways. We do have a small number of smoking rooms. You will be happy to hear that all Baymont hotels are going non-smoking by next year. I want to apologize for the lack luster appearance in your room. We understand that a clean and functional room is a necessity to a comfortable stay. We will look into what room you stayed in and investigate what happened. We do hope you afford us the opportunity to impress you the next time you are in the area.

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Reviewed 8 August 2018

The hotel and room were clean, great front desk reception, good coffee, close to several places for dinner (walking distance) we would come back! Clerk even offered to carry our bags upstairs as we have weight restrictions for lifting.

Room tip: The entire hotel seemed quiet? We stayed on the second floor near the highway and heard nothing.
Date of stay: August 2018
Trip type: Travelled as a couple
Thank 361gingerb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayla W, Manager at Baymont by Wyndham Amarillo East, responded to this reviewResponded 10 August 2018

Thank you for staying with us. I am happy to hear that your room was clean and our front desk staff member was courteous. We love hearing that our staff offered to help you. We strive to make all of our guests feel comfortable and reviews like this let us know we are doing our job. We hope to see you again the next time you are in the area!

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Reviewed 8 August 2018

We travelled with our son’s two medium size dogs in helping with a move from Colorado to Texas. Favorable reviews on TA led us to this hotel. It was all good - the room, the breakfast and the huge grassy area behind the hotel for walking the dogs. Anyone traveling with dogs could not do better in Amarillo.

Date of stay: September 2017
Thank texhills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayla W, Manager at Baymont by Wyndham Amarillo East, responded to this reviewResponded 10 August 2018

Thank you for choosing to stay with us. I am pleased to hear that we were able to accommodate you and your furry companions. We appreciate you taking the time out of your day to leave us a pleasant review. We enjoyed having you here with us and we hope to see you again if you are ever back in Amarillo!

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