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“I wish I could give it a zero”

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Kiva Hotel Amarillo
Ranked #62 of 72 Hotels in Amarillo
Reviewed 27 June 2017

Don't waste your money this place is a dump! The main area has no ac and believe me it's steamy. I felt sorry for the staff. Only one elevator works, the fountain had no water, the hot tub wasn't even there, carpets were filthy, the room key didn't work and I had to call down to the front desk theee times to get a new key and it was given to me by another guest. The rooms curtains were falling off the rods, the sheets were itchy, there was no hair dryer in the room and it took 15 minutes for anyone to bring me one and two calls. The room phone didn't work, the paint was chipping and more things than I can remember needed repairs. I would NEVER stay there again and I would suggest you pass on it

Stayed: June 2017, travelled solo
Thank njcompton59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (138)
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3 - 7 of 138 reviews

Reviewed 11 June 2017 via mobile

They had a huge hole where the hot tub was, and had the hot tub blocking an enterance. When you walk in it looks beautiful but as you look up and around theres alot missing and alot of work to be done. The maintenance man was just disgusting. He was welding (one of the pool doors) while people where in the pool and got mad because we were in the way. And started drama with me and my family. As soon as you walked in you could smell wetness like mold in the making. In the hallway all you could smell was roach spray. DISGUSTING place. No clue how their still open. We were there for about 2-3 hours.

Stayed: June 2017, travelled with family
Thank rj L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2017

The hotel looks like it is being worked on, but buyer beware, although it is cheap, you get what you pay for. The breakfast was powered eggs and greasy super thin bacon, the room was very dirty. The fountain was empty and the spa was filled with dirt.

  • Stayed: May 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank gwendolyns60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017

Travelling through late at night and needed a place to get some sleep. Rooms were pretty cheap so we thought we'd give it a try. The lobby fooled us! The lobby area was pretty nice and the desk clerk was very polite. The rooms, however, just gross. Pick any other place but here. Peeling paint, rust stains, old fixtures, broken lampshades, stained carpet, etc...

  • Stayed: April 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Jennifer487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2017 via mobile

Was the best night ever. Front desk was very polite and helpful. The price was great for us. We will be starting here again. Very clean and the breakfast was great. Was close to places where we wanted to visit. Thank you all very much.

Stayed: February 2017, travelled as a couple
Thank tina t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kiva Hotel Amarillo

Address: 2501 Ih-40 E, N. Frontage Rd, Amarillo, TX 79104
Region: United States > Texas > Amarillo
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #62 of 72 Hotels in Amarillo
Price Range: €30 - €41 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Kiva Hotel Amarillo 2.5*
Number of rooms: 185
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Also Known As:
Amarillo Kiva Hotel

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