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“Great views and nice shabby-chic vibe”
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Overview
Holiday Rental House -
2 Bedrooms, 1 Bathroom, Sleeps 6
Arch Cape, Oregon

Reviews from our community

Poor - based on 2 reviews
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Reviews from our community

Date | Rating
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docyjk
Happy Valley, Oregon
Level 6 Contributor
131 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Great views and nice shabby-chic vibe”
Reviewed 18 June 2014 for a stay in June 2014

Rose Haven is set on the bluff above a truly remarkable long beach - though you have to walk a distance to the access point, and the drop from the path to the sand is comprised of baseball to football sized rocks (erosion control). When the tide is in, there is almost no beach, and in many places, you would be walking on those rocks. When the tide is out, you have a wonderful hard-packed surface that can even support mountain biking. You can search for tide charts online so that you know the times for high and low. Sometimes it can change very fast!

The cottage is set among much larger houses in a nice walkable neighborhood. It's décor is shabby-chic with a vaguely nautical theme. The single bathroom is tiny, but who needs more space when you'd spend most of your time outdoors? The small deck boasts a gas grill (not the charcoal in the listing) and the small lawn area is fine for lying out in the sun or to enjoy from a chair while reading.

We did bring our dogs, though there is no fenced area that is appropriate to let them roam unless they are under 10 pounds and can't jump. Fencing in the small side area is low and our dogs figured out right away that they could leap over it easily. Leashes are a must because of the steep bluff drop-off to the beach.

The interior of the cottage is nicely appointed, though we noted several maintenance issues when we checked in. The kitchen is tiny - two people can do prep in there together, but only if they synchronize their movements. Housekeeping was also not what we would have expected, particularly since the property charges a cleaning fee. We reported broken blinds and burned out bulbs to Vacasa, the company we used to book the rental. We will see if/when the issues are fixed.

A note on using Vacasa - we are very happy with their customer service, instructions, and help line. If you book through Vacasa online, though, their booking engine is through HomeAway, and that company does not accept American Express. When I followed up with questions, I mentioned this to the Vacasa rep I spoke with, and she told me that if you want to use an AE card, you need to call them directly. Based on our experience here, we will look at other Vacasa properties for future vacations.

Cannon Beach is less than 10 minutes' drive away. The 'Jack's Market' listed in the Rose Haven description no longer exists, so plan to drive somewhere for supplies. Mariner's Market in CB has a little bit of everything, including some amazing local King salmon for about half of what you'd pay in Portland! There are also wine shops, coffee places, and all of the requisite restaurants you'd want if you don't plan to cook.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Views and sounds of the waves
Liked least: Little storage in the unit, which meant we had things spread out everywhere
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosehaven...
Portland, Oregon
1 review
“Buyer Beware”
Reviewed 14 May 2014 for a stay in May 2014

When I booked this location, I called Vacasa rentals and let them know that we were having my ten year old daughters birthday weekend there with a couple of her friends. I also let them know that I had a dog that would be with us. The pictures looked like the perfect place and the description after scanning it looked like exactly what we were looking for.
We arrived around 5 p.m. and the girls jumped out of the car eager to go run on the beach. We all ran into the back yard to realize that we were ON A CLIFF. A serious cliff of about 30-40 feet. Completely unsuitable for children. The photos didn't show that it was a CLIFF but made it look like there was a 3-4 foot hill to the beach. The edge of the cliff was covered in weeds so you couldn't tell how close you could get to the edge before you fell off. What a shock! We called Vacasa and said that we didn't know this place was on a cliff and we were worried about someone getting injured. The gentleman told us "sorry, nothing he could do because it said in the description that beach access was three blocks away." We re-read the description online and sure enough way down the list after how many coffee cups, books and other gratuitous drivel, was the fact that beach access was three blocks away but nothing about being on a cliff. Ironically there was an advisory that there was no dishwasher but nothing about a cliff that kids could fall off. We decided to go check where the beach access was and was met by a sign letting us know that the bridge was out and closed. So our beach access would not be accessible. We went back to the house pretty mad at this point and stumbled upon the "grill" that was mentioned in the description. ("Outside, you'll also find a deck with a charcoal grill for great ocean-side barbecues. All you need is the beer and burgers for a memorable afternoon filled with good food, laughter, and ocean breezes")The grill that we had bought expensive steaks to grill for the special birthday dinner to find that it was dirty, rusty and the size of a dinner plate. The size of a dinner plate to grill for six people. Really?
We went inside and called Vacasa again and spoke with Sonia. She was VERY nice. I told her that the S.S Rose Haven was NOT what was implied or described and is there any way she could move us to another rental. (Actually, the INSIDE was exactly how it was described and was very nice but the outside is what we came for and was nothing as described) She let me know that she was a little new and didn't know all of the rules but would ask the manager if she could move us. She called me back to let me know that we could not be moved. I told her that I was unwilling to put four kids life at risk and that we would not be staying there and what were the options for a refund. She asked her manager again and then let me know that since it was the day of, Vacasa would not be refunding us any money.
I realize that last minute cancellations are cause for a non refund. However, we upheld our end of the agreement. We paid, we showed up and were willing to treat the place like our own home. Unfortunately, with the cliff (not mentioned), the "grill" that was mentioned but unusable, and the lack of beach access made the situation where your company did not uphold its promise to us ("The team at Vacasa has made it our top priority to make the world of vacation rentals a simple, stress-free experience for both owners and guests.")
When we returned home we contacted Vacasa again and were told that they were told by the property manager that the "cliff" is actually a" hill". (I would love to see their reaction if they were to take THEIR kids to that property and have their kid get too close to the "hill")
They said they would edit the beach access on the listing and never addressed the grill. Since we did not stay there, they would offer our cleaning fee back but we were to eat the rest of what we paid for but did not receive. Buyer Beware on this place!!!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Liked best: cute house
Liked least: mis-leading description and photos are not what you get.
Travelling group: Large Group
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 May 2014
We regret that you were unhappy with the home you had reserved. There are several pictures attached to this listing which show the back yard facing the ocean and it indeed does illustrate a drop off. We do not claim that this home has beach access via the back yard. We are sorry that you assumed that there was beach access and that you felt that the yard was unsafe for your 10 year old.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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