My mother and I recently stayed in a Premier Bay View Suite King at AG New World Manila Bay Hotel. We chose this hotel over other five star hotels (other global brands) in the same area due to the TripAdvisor ratings and reviews we had read.
The staff service definitely exceeded our expectations on all fronts. It is evident that the staff training is of the highest standard and the staff really care about their jobs and to ensure that the guest experience is in the forefront of their minds.
The buffet breakfast has a lot of variety with different international cuisines. The staff even went and got an item from another part of the hotel when they ran out of the hotel.
The Resident Lounge was excellent with great wines and beverages available. The staff were attentive and professional. Shiela, Imman and Cyrus - thank you very much for looking after us. The staff even organised a lovely birthday cake for my mother who was celebrating her birthday.
The location is also great and is walking distance to Robinsons Mall.
I highly recommend AG New World Manila Bay Hotel and will most definitely stay there next time. I have stayed in many hotels around the world and it is definitely the staff that will ensure that your stay is personalised and is of the highest standard. AG New World definitely achieved this.More
- Free Wifi
- Free Parking