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Reviews (4,754)
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3,336 - 3,341 of 4,754 reviews
Reviewed 29 June 2012

I stay here regularly when travelling to KL for work. Great hotel, extremely comfortable and spacious. Great pool area, especially for drinks at night when all the children have left and it is a bit quieter. Japanese restaurant is great. Complimentary drinks and refreshments served in executive lounge are great, especially when back at the hotel for a couple of hours between appointments. Staff are extremely courteous, friendly and helpful.
Only critcism is the lack of wi-fi in rooms.

  • Stayed: November 2011, travelled on business
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Thank ASB76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 July 2012

Greetings from Hilton Kuala Lumpur!

Thank you for taking the time to provide the hotel feedback. We thank you for your support and we appreciate your constructive feedback.

All of us here look forward to welcoming you back.

Best regards,
Daniel Welk
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2012

Stayed there for four nights in Jan 2012 with family. Nice quite locaiton and best option to travel to KL City is by MRT KL Sentral staion is jsut aruond the corner.

Nice swimming pool for kids as well..

24 hour Indian / Malay restaurant is right opposite to the hotel..

  • Stayed: January 2012, travelled with family
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1  Thank Siva_Brabaakaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 June 2012

Greetings from Hilton Kuala Lumpur!

Thank you for your positive feedback. I am pleased to hear you enjoyed your stay and I will definitely pass on your comments to the hotel team members.

All of us at Hilton are passionate about hospitality and we hope to see you again soon.

Best regards,
Daniel Welk
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2012

In city center , nice business hotel , attentive staff. Nice view from upper floor
esp the garden and KL city !

But quite expensive for the rate , Imperial Sheraton was half the priced but almost same quality !
Typical Hilton, expensive but nothing that will make you say wow..!

Room Tip: Take upper floor room .. great hotel if you just need a room to sleep and business pays for it .. !I will never take this hotel if I was paying out of my pocket .. I took it as it was one under company policy and other option were far away !
  • Stayed: March 2012, travelled on business
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Thank Yash V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 June 2012

Greetings from Hilton Kuala Lumpur!

Thank you for your review, your feedback and it is vital to the hotel, ensuring the hotel team can continually improve hotel services and offerings.

All of us at Hilton are passionate about hospitality and we hope to see you again soon.

Best regards,
Daniel Welk
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2012

Centrally located near KL Sentral station and 28 minutes away from the airport. With fast food and convenience shop located just stone throw away. Hotel room is spacious and neat. Excellent!

  • Stayed: June 2012, travelled on business
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1  Thank nnantasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 June 2012

Greetings from Hilton Kuala Lumpur!

I would like to thank you for taking the time to provide the hotel feedback on your recent stay with us.

I am delighted to know that you had an enjoyable stay in our hotel and I will pass on your comments to the hotel team members.

The team and I look forward to welcoming you back to the hotel soon.

Best regards,
Daniel Welk
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2012

I stayed here with my girlfriend, unfortunately it was only for 1 night. The hotel was most conveniently located across the street from the major MRT/train station which made it very easy to get around the city. The swimming pool was large, but there was no place to swim around as it was quite shallow. One downside of the hotel was that no breakfast was provided, nor free wifi. For the price of the room, I expected both of these to be included. Overall, it was an excellent hotel and I would stay there next time.

  • Stayed: May 2012, travelled as a couple
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Thank draci097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 June 2012

Greetings from Hilton Kuala Lumpur!

I would like to thank you for taking the time to provide the hotel feedback on your recent stay experience at Hilton Kuala Lumpur.

We thank you for your feedback and it is vital to the hotel, ensuring the hotel team can continually improve hotel services and offerings.

The team and I look forward to welcoming you back to the hotel soon.

Best regards,
Daniel Welk
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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