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All reviews bukit bintang sungei wang lot shopping mall monorail station hotel room is walking distance flat screen tv excellent location low yat plaza highly recommend this hotel mini fridge berjaya times square strategic location public transport kl tower breakfast spread twin towers
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Reviewed 28 July 2017

We stayed here for 3 nights. It is in a great location close to lots of action. Also good transport links.
The hotel is fine, check in was efficient - we arrived early and our room was not ready, but we were still in by 1.30pm. The room was clean and comfy. The service to the room was ok - they forgot to put in any towels and did not restock the tea. The area is nice, nothing special but fine for a swim! Breakfast is buffet style with a fair choice. Overall not bad for the price and suited us fine.

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank 201rutha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this reviewResponded 31 July 2017

Dear Ruth A,

Greetings from Hotel Royal Kuala Lumpur!

Thank you for choosing Hotel Royal Kuala Lumpur as your preferred accommodation during your recent trip to the city.

We write to let you know that we are greatly appreciate your positive comments on the services.

In addition to our gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard.

Finally, should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you once again.

Warm Regards,

Sazrul Fadzil
General Manager
Hotel Royal Kuala Lumpur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2017

Definitely a good location in town, and surrounding with a few shopping malls, all in walking distance of 3-10 mins. Transportation is very convenient. Even I asked for non-smoking room, still the smell was still there.

Date of stay: November 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank fennychow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this reviewResponded 31 July 2017

Dear Fenny Chow,

Greetings from Hotel Royal Kuala Lumpur!

Thank you for choosing Hotel Royal Kuala Lumpur as your preferred accommodation during your recent trip to the city.

We write to let you know that we are greatly appreciate your positive comments on the services.

In addition to our gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard.

Finally, should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you once again.

Warm Regards,

Sazrul Fadzil
General Manager
Hotel Royal Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2017 via mobile

Check in was fast, but you need to pay a deposit for 200rm.I booked the deluxe room but it was unavailable when i went there so they upgrade my room to the executive room. The room is spacious. The location of this hotel is amazing, next to park royal and in front of Sungei Wang, you can walk to many shopping center. Breakfast was okay. The hospitality of the staff is good

Date of stay: July 2017
Trip type: Travelled with family
Thank arfina23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this reviewResponded 31 July 2017

Dear Arfina23,

Greetings from Hotel Royal Kuala Lumpur!

Thank you for choosing Hotel Royal Kuala Lumpur as your preferred accommodation during your recent trip to the city.

We write to let you know that we are greatly appreciate your positive comments on the services.

In addition to our gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard.

Finally, should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you once again.

Warm Regards,

Sazrul Fadzil
General Manager
Hotel Royal Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2017 via mobile

Stayed here for 3 days , when we arrived home after long flight hours we realized that our item still inside the safe box ,soon after we did contact the hotel counter and they keep my item safely
I went there and get my item few days later

Thank you for your honesty act

Date of stay: July 2017
Trip type: Travelled with family
Thank cho a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this reviewResponded 20 July 2017

Dear Cho A,

Greetings from Hotel Royal Kuala Lumpur!

Thank you for choosing Hotel Royal Kuala Lumpur as your preferred accommodation during your recent trip to the city.

We write to let you know that we are greatly appreciate your positive comments on the services.

In addition to our gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard.

Finally, should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you once again.

Warm Regards,

Sazrul Fadzil
General Manager
Hotel Royal Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2017

Stayed here for 4D3N and had a pleasant stay. It is located within 5 minutes walk from Bukit Bintang shopping area, also walking distance to Berjaya Times Square. There are restaurants, coffee shops, bars all within walking distance from the hotel.

Checking in was smooth and quick. Got a room at level 19, pretty good view. Room is clean and equipped with the necessary amenities (in-room safe, hair dryer, iron etc). The wireless connection is stable. Breakfast spread is good, same goes for the buffet lunch.

It is about 45 minutes from KLIA to the hotel if you are taking the KL express to KL scentral and cab to the hotel. It is around 1 hour taxi drive from KLIA to the hotel (off peak hours).

Date of stay: July 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank tunawhiskas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelRoyalKL, General Manager at Hotel Royal Kuala Lumpur, responded to this reviewResponded 9 July 2017

Dear Tunawhiskas,

Greetings from Hotel Royal Kuala Lumpur!

Thank you for choosing Hotel Royal Kuala Lumpur as your preferred accommodation during your recent trip to the city.

We write to let you know that we are greatly appreciate your positive comments on the hotel's location, services and room facilities.

In addition to our gratitude, your comments will be an encouraging factor that will drive us further to continue working towards a higher and impeccable standard.

Finally, should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you once again.

Warm Regards,

Sazrul Fadzil
General Manager
Hotel Royal Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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