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“Good location, bad service and rooms”
Review of Frenz Hotel

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Frenz Hotel
Ranked #144 of 353 Hotels in Kuala Lumpur
Reviewed 29 August 2017

The location of the hotel is really good, Indian restaurants are nearby, shopping places are nearby and the GoKL bus stop is hardly 100 meters away. LRT and MRT stations are walkable distance.

However, the downside is that the hotel does not have its own restaurant. I had asked for a dish, bowl, and spoon which was denied as well. The rooms are dimly lit, no access to natural light. There was a window, yes but it was useless since one couldn't open it. Rooms aren't sound proof, you keep getting disturbed by loud people in the adjacent rooms.

The receptionist doesn't understand English properly and keeps forgetting if you have asked for something.

I'd suggest you book other hotels in the vicinity if the area is very important to you. If not, Bukit Bintang has a lot of good options.

  • Stayed: April 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank VarunPo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 278 reviews

Reviewed 31 July 2017 via mobile

The bed is comfortable and the shower has some power. The air conditioning is welcomed!
Unfortunately they didn't give us toilet roll, and the cleaner didn't notice this the next day ... which leads me to believe the bathroom wasn't properly cleaned.
The biggest issue is the paper thin walls. I couldn't sleep with the constant whispering and rustling of plastic bags from next door - I could even hear the other side of his phone conversation!

Stayed: July 2017, travelled as a couple
1  Thank CailineRua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017

Nice, clean, cold, comfortable, good tv, free fast WiFi, free breakfast (mostly noodles and juice). High quality of service for a low price. Spent 5 nights it and never regretted. There are a few fast food restaurants in the area. Be careful in the evening, local Hindus are horny.

  • Stayed: January 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank PavelB23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2017

Had a great 2 nights stay in this hotel. The room we got was adequate, good space and with good facilities like ironing etc. I liked the design of the room. It is very chic compared to the other hotel rooms in this vicinity.

The team here is very helpful.

  • Stayed: April 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank phenomenalminor1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2017

Firstly, I must say that the staff at this hotel was very friendly. They served us Breakfast directly to our rooms in the morning at the time requested by us because it's the Ramadhan month. They were very generous with their condiments. Also, they went the extra mile to book a cab for us to our destinations.

Our room was spacious and designed well. The rooms look like it's been well maintained. Overall, we got help whenever requested and we were staisfied with our stay here.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Thenmozhi1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Frenz Hotel

Address: 135 Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #144 of 353 Hotels in Kuala Lumpur
Price Range: €20 - €38 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Frenz Hotel 3*
Number of rooms: 86
Official Description (provided by the hotel):
Frenz Hotel located at the central district of Kuala Lumpur. It only 10 minutes walking distance to historical Independent Square. Most of the major events, were held at the square, like New Year Countdown, National Independence Day countdown and e.g. ... more   less 
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