This hotel does present a very nice entry, quite imposing in fact. The check in procedure seems to take for ever especially since I was the only person checking in when I arrived at around 9.30 pm and still needed 10 minutes to complete. Be that as it may the room I was staying in, an executive room on Level 27 was well presented. While the hotel does promote itself as an upmarket hotel I spent 6 days in an executive room with the air-conditioning having a very high background sound level sounding very like staying on a ground floor level street front room with the window open. I was totally unhappy with it. The beds are very comfortable but who needs comfort in a noisy room.
The food in the executive lounge is passable but like every eating establishment on the hotel it came with cold pates. This may be acceptable with cold food but certainly not with hot foods.
Out of the 6 nights I spent the turn down service occurred twice only. It is not clear why the service is offered if it is not offered every day.
The most amusing item with the hotel was the tab for a mini bar with a totally empty fridge and no goods for sale. Why have a charge sheet for the mini bar if they do not give one for the guests use.
Unless you have a picture of the Petronas towers do not expect to see them from your rooms. There is the Intermark office tower right in front of the hotel with an additional tower under construction beside the hotel. Pedestrian access to and front the hotel is fraught with danger because of the very poor site management of the construction of the office tower next door.
No I would not want to stay in this hotel again especially as I have issues with fire safety which I have written to the hotel separately about.
- Official Description (provided by the hotel):
- Our contemporary, modern KL hotel offers the perfect mix of convenience and comfort to business and leisure travelers alike. Guest rooms, suites and executive accommodations provide a long list of pampering guest amenities. You’ll enjoy LCD TVs, our luxurious Sweet Dreams bedding and HSIA. We have 5 restaurant and bars to choose from showcasing the best in Malaysian and international cuisine. You can also relax in our outdoor swimming pool or 24 hour fitness centre. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur