Checked in on 16 Jan 2012 at about 9 pm just for one night.
No one offered help to carry my luggage - the luggage trolleys are plenty but no bellman. Had to find my way myself to the check-in counter.
Internet is chargeable in rooms - should be better if the broadband is complimentary to guest for the amount paid.
Car park is available with ample space. Chargeable at RM10 per stay.
Breakfast has plenty of choices with western, malay, indian and chinese food selections. But tastes are not the hotel's speciality for some e.g. murtabak.
But proud to say that the waiter/waitress are very friendly!
Swimming pool is available for kids as well, but didnt have the time to spend there with my kids.
Bedroom is spacious for guest room (but no bath tub). Baby crib/cot is old fashioned for a 5-star hotel like this.
Location is good within walking distance to Ampang Park - just across the bridge. There you can buy clothes and there are plenty of restaurants - COZY, McD, Manhattan Fish.
LRT station (Ampang) is nearby for you to go to KLCC (one stop away).
But be alert by the homeless on the bridge and construction is ongoing.
Check-out was smooth and thanks for allowing me to have late check-out until 130pm.
However, for my parking ticket processing (yes, very small matter), Mr R**i & Ms W**a (under training) were confusing me and my wife with inaccurate information. Had to wait a while before being attended to, just to get a receipt! I also noticed another hotel guest had to be halted to wait for a front desk attendant since he had to go somewhere without anyone attending to it.
To the hotel management, this can be improved almost immediately.
- Official Description (provided by the hotel):
- Our contemporary, modern KL hotel offers the perfect mix of convenience and comfort to business and leisure travelers alike. Guest rooms, suites and executive accommodations provide a long list of pampering guest amenities. You’ll enjoy LCD TVs, our luxurious Sweet Dreams bedding and HSIA. We have 5 restaurant and bars to choose from showcasing the best in Malaysian and international cuisine. You can also relax in our outdoor swimming pool or 24 hour fitness centre. ... more less
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- Also Known As:
- Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur