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All reviews bridge bar business hotel office building view bar ampang park station jalan tun razak swimming pool pillow menu few floors business trip walk in closet nice hotel petronas towers the ground floor breakfast room rooms are large food court
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Reviewed 18 September 2017

Location is next to Ampang Park LRT Station, walking distance to eateries at Ampang Park Mall, warm and friendly staff, complimentary parking, wifi speed was great, comfy bed and pillows, cosy room and I even receive an online birthday greetings from G Tower hotel.. definitely my first choice to stay when in Kuala Lumpur

Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
Thank linda d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norizan-HM, Hotel Manager at GTower Hotel, responded to this reviewResponded 20 September 2017

Dear Linda D,

We are happy to hear that you enjoyed your stay with us. Our location is indeed very favorable and accessible. We are also thrilled that you found our beds and pillows comfortable and our team ward and friendly.
As for the Birthday Greeting Card, we believe little thing like that do make people happy and bring a smile on their faces.While that is important, we also would like to show you that we care .

Thank you for choosing us and we hope to welcome you back again.

Best Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

Bad smell inside of hotel...breakfast not very good for europian guests,it not quality of 5 stars...
Water WITHOUT MINERALS...IT IS NOT FROM WATER FACTORY...some towells in bad condition...
Reception at 11 th floor...

Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
Thank borislavbrankovic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norizan-HM, Hotel Manager at GTower Hotel, responded to this reviewResponded 19 September 2017

Dear borislavbrankovic,

Thank you for sharing your experience with us. We are saddened to hear that you found smell within the hotel to be "bad" as we pay very close attention to the freshness of overall property.Having said that, we will immediately highlight all of the areas that you have raised to our related team leaders and will ensure that they are being addressed in an urgent order.

Thank you for staying with us and we hope to have the chance to serve you again.

Best Regards.

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Reviewed 17 September 2017

A very nice feeling in a fresh hotel room despite nestling in an office tower building. Very good for short business trip. Very good. Nearby food & shopping center good for family & meals. It would be nice if the good has nice bath-tub for relaxing after an office day.

Stayed: September 2017, travelled on business
Review collected in partnership with this hotel
Thank Ryuang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norizan-HM, Hotel Manager at GTower Hotel, responded to this reviewResponded 19 September 2017

Dear Ryuang,

Thank you for leaving a review on Tripadvisor.

Thank you for appreciating our convenient location and freshness of the environment in the hotel. We take great pride in ensuring our guests enjoy their stay while visiting Kuala Lumpur.

Thank you for staying with us and we hope to see you again.

Best Regards.

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Reviewed 13 September 2017

Everything is great except the breakfast that provided, this is an 5stars hotel and i assume it will be variety of choices to be served during breakfast hour but i was very disappointed. It was very limited choice compare to Doubletree by Hilton, if you looking for a similar standard of hotel around this area, i would recommend Doubletree by Hilton.

  • Stayed: March 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Jessteh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norizan-HM, Hotel Manager at GTower Hotel, responded to this reviewResponded 14 September 2017

Dear Jessteh,

Thank you for reviewing us on TripAdvisor. We are pleased to hear that you enjoyed your overall stay with us. We are also thankful for your feedback in regards to the breakfast selection and we will most certainly convey your comments to our Food and Beverage Team for further improvement.
Thank you for staying with us and we hope to see you again.

Best Regards.

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Reviewed 12 September 2017

G Tower well located within easy safe walk to KLCC and Ampang Park Train Station
Had some difficulty when some of the Lights and Power outlets not working, took three phone calls to get service technician to reset the Fuse Breakers, Reception had absolutely no idea what I was talking about.
Organised a Late Checkout to meet an evening Flight, no problem which was appreciated.
Also left a parcel at Reception for a work colleague to uplift after we checked out, no problem also

Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
Thank TriumphTrident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norizan-HM, Hotel Manager at GTower Hotel, responded to this reviewResponded 13 September 2017

Dear TriumphTrident,

Thank you for sharing your experience with others. We are glad to hear that you made use of our strategic location which allows you to easily get around the town.
Please accept our apologies for the downfall with a sudden power shortage, it has been highlighted to respective department heads for immediate rectification.
Our team always strives to accommodate to all guest's requests including Late Check Out, Luggage Storage and Item Forwarding Facility as well as many other requests, whenever it is possible.
Once again, thank you for staying with us and we hope to see you again.

Best Regards.

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