It was a most wonderful two nights that we stayed in this well located hotel! Well located in the sense of it has a most wonderful Nagasaki night view up on the hill surpass any hotels crowded in the city.
We had a Habour suite room, very spacious, and every thing in the mini bar in the room are free. PLUS the access to the beautiful lounge with good wine, beer, and refreshments.
Staff are very helpful and courteous. Our family have special thanks to a French gentleman, Martin, who works in the front desk. He had helped with our check-in, booking restaurants, translating, and printing out our travelling transportation schedules. We are absolutely so grateful as it's not so easy to find English speakers in Secondary cities in Japan.
If I have to find something to "complaint" is only that there's no "ONSEN" in the hotel, but a natural onsen hotel is just 5 mins away by taxi, and the beautiful Jacuzzi Bath in the room had all made up for that! ;)
There are 4 restaurants in the hotel, French, Tempura, Japaness & Tepanyaki! We had tried Japaness & the Tepanyaki, both are excellent. The chef of the Tepanyaki restaurant has most charming personality. Though we could not speak Japaness, but he tried very hard to make us comfortable and always remind the waiter/waitress to bring us fresh new tea, and remove our dirty dishes. We enjoyed his service so so much.
Highly highly recommend this hotel to any one especially Western Travelers.
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