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3 - 8 of 127 reviews
Reviewed 30 May 2015

not great, very average hotel. staff was confused at check in, had the wrong type of room/beds for us, with very limited english. beware, even the elevator buttons are in kanji and not english numerals.

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank bbnewman44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新大阪, フロントスタッフ at Hotel Wing International Shin-Osaka, responded to this reviewResponded 20 June 2015

Thank you for your staying.

Thank you for the compliment.

In addition, please stay when you come to Osaka.


Hotel Wing International Shin-Osaka
Reception Desk Shinjiro Hashimoto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2015

Booked for 3 nights recently and was upset that the rooms given was a smoking room. Had kids around and that wasn't pleasant. Requested for change of rooms but was declined because all the rooms were full. Air freshener was provided in the room but it gave only slight temporary relief.
Strangely, at the edge of the twin bed that was against the wall, it had a strong acidic smell which woke me from my sleep. Wasn't too pleasant.
However the plus is that breakfast was rather good and the staff are really nice.

Room Tip: Please request specifically for non-smoking rooms if you are non smoker.
  • Stayed: April 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank minimino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新大阪, フロントスタッフ at Hotel Wing International Shin-Osaka, responded to this reviewResponded 20 June 2015

Thank you for your staying.

I'm sorry that I can not provide a room of non smoking request.

Thank you for compliments that of breakfast and staff.

In addition, please stay when you come to Osaka.

Thank you for the compliment.

Hotel Wing International Shin-Osaka
Reception Desk Shinjiro Hashimoto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2015

A 2 minute walk from the subway and a few stops from Osaka station. Supermarkets and restaurants are very close to the hotel. The buffet breakfast was basic but good. The room was clean and comfortable. We got a good deal on this hotel - no complaints here.

  • Stayed: February 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Ricky E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新大阪, フロントスタッフ at Hotel Wing International Shin-Osaka, responded to this reviewResponded 27 March 2015

Thank you for your staying.

Might I relax?

Thank you for the compliment.

In addition, please stay when you come to Osaka.

Hotel Wing International Shin-Osaka
Reception Desk Shinjiro Hashimoto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

close to the city center with a couple subway stations minutes of walk away. some nice places to eat nearby. they give free gifts such as shampoo and cream, i was also given a complimentary membership card which gives discount to future booking with their hotel group. all in all, not bad but nothing in particular very impressive. if you get a good price then do go for it.

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Tin903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新大阪, フロント at Hotel Wing International Shin-Osaka, responded to this reviewResponded 31 August 2014

Thank you for your staying.

How was Osaka?
There are some nice restaurants near our hotel,
you can eat Kushikatsu,Okonomiyaki,some Japanese foods there.

I'm looking forward to your next reservation.

Hotel Wing International Shin-Osaka
Reception Desk Yoshihito Tsukamoto

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Reviewed 3 February 2014

The main factor in evaluating a hotel varies between people, I am sure. For 2 days with my family, the stingiest stench from smoking cigarette in our rooms has been making us so uncomfortable to the extent we could not breathe and take a sound sleep there. I have never experienced and expected horrible circumstance like this in other hotels around many countries, even including another japanese city.
As soon as we finished check-in process and entered our rooms, I strongly claimed replacement of rooms with fresh and clean ones. It was very surprised that this hotel could not guarantee the fresher and cleaner rooms than ours under the condition of semi-double room. The person in charge of the front desk asked me to pay more fees for double rooms which were managed for non-smokers. Wow!!!
Although I have been hearing that Japan may be a paradise to the smokers, I never dreamed that a hell ,smokers never understand, suffocated us almost to death even in the international hotel rooms.
In conclusion I will not recommend this hotel for the non-smokers and those who would like to take a sound rest(especially with family). Please remember that all your common senses around other countries can be crushed into unforgettable miseries in this hotel. Other merits have been lost in my memory, it is very unfortunate. Except my complain in terms of smoking, this hotel may accomodate every visitors.

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
7  Thank Laonsummit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
新大阪, フロントスタッフ at Hotel Wing International Shin-Osaka, responded to this reviewResponded 29 June 2015

Thank you for your staying.

Thank you for the compliment.

In addition, please stay when you come to Osaka.


Hotel Wing International Shin-Osaka
Reception Desk Shinjiro Hashimoto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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