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Swissotel Nankai Osaka
Ranked #9 of 307 Hotels / Ryokan in Osaka
Certificate of Excellence
Boston, Massachusetts
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Location location location”
Reviewed 20 February 2012

1) Location couldn't be better - it's right on the spot. I've been to Osaka Ritz but the location is much better to move around the city

2) Biggest setnkback - the couch and the bed! I stayed at the jr. suite and the room smells like 70's
and the couch and the bed were used by Homer Simpson!!! They sunk like a submarine!

3) The foods at the club lounge were bad too - selection were very, very limited - I really mean it they were so bad and makes me wonder why I am eating here at this place


So, if you can forego bad foods and bed/sofa/couch this is the place - it's just the location

Plus, they really need to renovate the place - it feels like really 70's.....

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ponyo69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, 26 February 2012
Dear Guest, thank you very much for your comment and feedback and we appreciate that you like our location. We have taken note as well on your advise given on the Junior Suite and Executive Lounge and pleased to inform you, that all our Junior Suite will be completely renovated this year as well our Executive Lounge to have a more modern and contemporary look and feel. We will look as well into the food and promise improvement. Hopefully we will be able to provide you with a home away from home at Swissotel Nankai next time you visit Osaka again.
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Traveller tips help you choose the right room.   Room tips (255)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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  • Thai first
  • Turkish first
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English first
Perth, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 February 2012

We stayed there in April 2010 for 11 nights. Location and hotel is excellent. Everything was fine in terms of the room except for the various incidents we have in the nights and early hours of the mornings. The plumbing in the bathroom was giving loud gurgling noises in the middle of the night that make us jump up from our sleep. Despite reporting it to the front counter and the maintenance crew trying to fix the problem, it reoccurred the following nights. We did not get a room change. Other things that could have been better if they have provided free gym access and Internet access. Charges to the gym were too high!
Despite this bad experience, we have again booked for five nights stay at this hotel this coming April 2012 as part of our visit this year. We now have Swiss Club Gold membership and hopefully gives us free access to the gym and Internet access as well.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, 26 February 2012
Dear Guest, thank you very much for your feedback about your stay with Swissotel Nankai Osaka and we are very happy to hear that you will stay with us again in April. Please be informed, that free Internet and Gym is part of our new renovated Swiss Advantage rooms, all the Swiss Executive Rooms and Suites. As many guests like to have a budget product as well as they don't need gym or internet, the Swiss Classic and Premium rooms do not include the Gym and Internet. We are very concerned about your comment regarding the noise in your bathroom and the building owner is investigating the problem and hopefully he can provide a solution very soon. Thank you very much again and we are looking forward to provide you a home away from home very soon again.
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Australia
Level Contributor
244 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 13 February 2012

Stayed here while on our honeymoon. The rooms were spacious and very nice/clean. The staff were very friendly and spoke english. The location was excellent and very central.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AussieAussie77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, 26 February 2012
Dear Guest, thank you very much that Swissotel Nankai Osaka was part of your honeymoon experience and we are thrilled to hear that you had a great experience. Hopefully we can provide you a home away from home again when you come back to Japan and Osaka.
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Melbourne
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 12 February 2012

We had a great experience staying at the Swissotel Nankai. It is located right on top Namba station and is the perfect location for shopping, an easy walk to Dotonbori, Amerikamura and Shinsaibashi. Takashimaya department store is downstairs, as well as train shopping arcades. Also super close to the train to the airport. Close as in.. downstairs again. Unfortunately I did not eat breakfast or dinner at the hotel as just outside are all the restaurants of Osaka on offer. Room was very nice - the usual hotel standard. Very clean and super comfy beds, great view. If you are looking for an incredibly convenient location in Osaka, and nice clean standard hotel rooms Swissotel is a good choice.

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wanno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, 26 February 2012
Dear Guest, thank you very much for making Swissotel Nankai your home away from home while travelling to Osaka and we are very pleased and happy to hear, that you had a great experience in our hotel and in Osaka and that you like our super confy beds and the great view from our rooms. Hopefully we can welcome you back to Swissotel Nankai during your next visit to Osaka.
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Singapore, Singapore
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 February 2012

My family and I stayed there for 4 nights. The location is perfect, just above the train station. Easy to get around as we are travelling with a 4 year old. We had an adjoining room which we requested. The bed was comfortable, the rooms modern and clean. Big enough for our luggage and shopping.

It was raining when we were there but it wasn't a problem as we could get to train station just by going down escalator. Also there is a covered walkway all the way to Dotombori. Just across the road and we are in shopping and food area. Lots of restaurants around. Also Takashimaya is just below the hotel. More shopping and food!

It will definitely be my choice the next time I'm in Osaka.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cckkash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, 8 February 2012
Dear Guest, thank you very much that you have chosen Swissotel Nankai as your home away from home during your stay in Osaka and we are thrilled to hear that you have enjoyed your stay and that our hotel will be your choice again next time you visit Osaka. We are looking forward to have you and your family back at Swissotel Nankai Osaka.
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Additional Information about Swissotel Nankai Osaka

Property: Swissotel Nankai Osaka
Address: 5-1-60 Namba, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Phone Number:
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Osaka
#4 Business Hotel in Osaka
#4 Family Hotel in Osaka
#7 Luxury Hotel in Osaka
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 546
Official Description (provided by the hotel):
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel

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