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Reviewed 3 April 2021 via mobile

I normally stick to 4-5 star hotel chains but there’s not a lot around Kyoto station so we tried The Thousand due to its location and good reviews. The photos in Tripadvisor are not bad either.
When we got there, we were very pleased that everything is way better than the photos. The staff are helpful, and the room we stayed in was clean and more than comfortable. Highly recommend this hotel!

Date of stay: April 2021
Trip type: Travelled as a couple
1  Thank charyo2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Takeshi Mine, 営業 at THE THOUSAND KYOTO, responded to this reviewResponded 28 April 2021

Dear charyo2016,

Thank you for your stay with us and for taking the time to write this review. We are very happy to hear you enjoyed staying with us.
We will continue to strive to provide you with service that satisfies our customers.
We hope that you will come and stay with us again in the future.

Reception Staff
THE THOUSAND KYOTO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2021

The iPad in the room was your personal assistant. It controlled the lights and curtains. It had an room service / housekeeping feature so you could get refills for coffee, fresh towels. The entrance can be a little confusing the first time. KEEP LEFT. If you go right you'll end up in a neighbouring hotel where they will kindly escort you to the correct location.

Date of stay: November 2020
    • Value
    • Rooms
    • Service
1  Thank 100nights19flights
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Takeshi Mine, 営業 at THE THOUSAND KYOTO, responded to this reviewResponded 28 April 2021

Dear 100nights19flights,

Thank you for your stay with us and for taking the time to write this review. We are very happy to hear you enjoyed staying with us while visiting Japan and additionally enjoyed the hotel facilities and location.
Located a 2-minute walk east of JR Kyoto Station's central exit, the hotel is very popular not only for sightseeing guests but also for business travelers.
We hope that you will come and stay with us again in the future.

Reception Staff
THE THOUSAND KYOTO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2020

This hotel is undoubtedly the best in Kyoto. I am a frequent traveller to Japan, and I often stay for a while. Whilst I mainly stay in Tokyo (the Princes Gallery and Peninsula are unmissable) I always make a trip to Kyoto. I tried the Thousand for the first time in 2019 (winter). I chose a large room with a private terrace balcony.

Firstly, the whole aesthetic of those hotel is wonderful - very slim, modern and clean. True to Japanese style, it is a wonderful mix of futuristic/modern with traditional Japanese elements. The foyer has an amazing feature/artwork installed. The staff are excellent, welcoming and have excellent English skills (although they were happy to suffer my limited Japanese).

The room was spacious, airy and well lit. Very clean. The bathroom was also well stocked and luxurious. The shower and bath were particularly good.

I really recommend the private terrace rooms. There is a large private terrace with seating and it is nicely lit. The building is designed so that each balcony/outdoor area is extremely private.

The room comes with a tablet that controls all the lights and air conditioning.

The room service food was exceptional. I will probably always stay here in future when I visit Kyoto. I stayed for 5 days and it was far too short a visit.

すごい!和食は美味いと思います。僕の部屋は大きくてとても綺麗でした。一番ホテルに京都。(私の日本語は下手です!)

Room tip: Select a room with a terrace.
Date of stay: November 2019
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
3  Thank Oliver C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 March 2020

staff and concierge were on the ball, albeit new , we spent 4 nights here , after 2 in a different Kyoto location, breakfast ok, tea welcoming, after a long wintry track, rain, reception, concierge services, eloquent in english, managed to pack a ems box back to london, great location by taxi to the eateries around, very good shabu shabu even at 10 am, in a restaurant

Room tip: the more you pay the better a room, always ask in advance esp during this pandemic
Date of stay: January 2020
    • Value
    • Location
    • Service
2  Thank 522lillianc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
the_thousand_kyoto, フロント オフィス マネージャー at THE THOUSAND KYOTO, responded to this reviewResponded 30 March 2020

Dear guest,

Thank you for your stay with us and for taking the time to write this review. We are very happy to hear you enjoyed staying with us while visiting Japan and additionally enjoyed the hotel facilities and location.

Our conceirge is very pleased to have been able to assist you.

Please take care, we hope to see you again during your next visit to Kyoto.

THE THOUSAND KYOTO

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2020 via mobile

Very new and “stylish” hotel in an ideal location for visiting Kyoto. Top comfort and superb breakfast. Beds fantastic and service typical Japanese, so delightful.
Located at the exit of the railway station.
What to say more?
Book it!

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank IanS567
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
the_thousand_kyoto, フロント オフィス マネージャー at THE THOUSAND KYOTO, responded to this reviewResponded 28 March 2020

Dear Ian,

Thank you very much for taking the time to review our hotel. We are delighted to hear that you enjoyed not only your room, but also our location and facilities.

We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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