The hotel has a significant warm atmosphere, the staff was kind and polite, the room was spacious -which I find a great advantage- and the lunch was offered at a great price. Location is very nice as Port Island is beautiful and quiet with several parks in the surroundings.
Agoda
Expedia.com
Expedia.com
I stayed for a convention in Kobe. As I have connecting flights to Narita (Tokyo) and Kansai (Osaka), the easiest way - for me - to get to the hotel is by fast ferry transport from Kansai Airport to Kobe Airport. And from Kobe airport board the Portliner that stops either in the Minatojima Station or Shiminhiroba Station. The hotel lies exactly between the 2 stations. So stop anywhere in either 2 is ok.
It turns out super easy coming from Tokyo to Ariston Hotel. You won't get lost as the signs were so clear!
The hotel claimed that they're moslem friendly place. Well, it's a yes for the room as they put qibla direction on the first drawer on the desk.
But for the breakfast it was awful. Since languange is their major problem, I had no idea which one is the halal food. And I can imagine they cannot know the difference concept between a halal food and a non-pork food.
I end up having only french fries, egg, and some fruits for my whole stay!
Nevertheless I like the room! I can rest pretty well. What I like the most is their separate bathub and shower. Bathub was good yes, but shower was perfect. The water pressure was so good!
TV channels sucks as there' almost ZERO english speaking channel, let alone movies. Fortunately their internet connection was good, so I can always watch movie online.
Overall a good option for attending conference in Kobe!
This typical big hotel offers the classical features. We arrived rather late and there was still a staff of 4 people at the reception desk. Being female we were offered extra amenities. There were not many customers, but that made it quiet. The hotel is not brand-new, which shows in the carpet f.e. but is was very clean. Booking was done through their website, we were offered a very good price. We choose to stay there as we had an early flight out of Kobe airport next morning. And we were happy with our decision.
If you are looking for a "friendly hotel" (all staffs are very friendly and even the price is very friendly for your pocket ). for muslim community, they also provide halal food. I would like to say thanks to mr. Waqas who helped me and my family when we stayed here. This hotel is located near from the station, convenience stores and international convention hall.
Dear Izzul I,
Thank you so much for taking the time to share your wonderful review with us. :)
We genuinely value your loyalty towards the Ariston Hotel Kobe and especially to our Team… Your recognition is truly inspiring and a true reward! Last but not least. It was my absolute pleasure to meet you during your last visit.
In addition,
We do also provide ( Prayer mat , Hijab ) also Qibla direction put it all in the rooms. Certainly Halal food as well.
We looking forward to welcoming you back “Ariston Hotel Kobe” very soon…
Warm regards,
Ariston Hotel Kobe
The hotel is located close to a train station and about 15 minutes from center town. Staff is very helpful and attentionate and the rooms are big enough compared to standard Japanese hotels. One thing that really needs improvement however is the standard of the rooms that really look dated and the carpet rug also needs to be changed
Dear Albert587
Thanks for your kinds words and the time you took to share with us. It is great to hear, that you have enjoyed your stay with us.
Rest ensured, that we will take your feedback for further encouragement within the team to ensure personal service and warm welcome for your next visit. Be informed, that we will enhance our rooms area in the coming weeks for even more comfort. All the best and see you soon!
Warm regards
Ariston Hotel Kobe
Hotel room very clean and big. Have all necessary toiletries provided. Ladies were given extra face care products. Front desk very helpful and courteous. Is a great location. Would definitely visit again. Many restaurants around hotel vicinity. And convenient stores are all within walking distance. Highly recommended.
Dear fortravel885,
We are delighted to read your great experience at Ariston Hotel Kobe.
Thank you very much for highly recommending our hotel here on TripAdvisor® and for highlighting your wonderful praises about the service of our experience.
We are also glad to read that you enjoyed as well as the amenities (extra face care products) received upon arrival.
Our team is pleased to read that you also enjoyed the location and served by our team.
We look forward to another opportunity to welcome you back.
We certainly look forward to welcome you again soon.
Best regards,
Ariston Hotel Kobe
