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All reviews meriken park shuttle bus nice balcony corner room offer free buffet breakfast stayed one night bullet train harbour station sannomiya shinkansen okura
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Reviewed 2 February 2020 via mobile

Hotel has a fun feeling because it’s like being on a cruise ship. Even the balconies have been built to give the feel.

Rooms are a little dated but large and all have views.

Not far to walk to a big mall with lots of restaurants and shops but there is nothing really close. Unusual in Japan where there is a convenience store on every corner.

There was a free shuttle bus the next morning to Kobe Station.

If I was to stay in Kobe again I would probably stay more central but as a one off visit it was ok.

Date of stay: October 2019
Trip type: Travelled solo
3  Thank travelinginasia
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MerikenOriental, 支配人 at Kobe Meriken Park Oriental Hotel, responded to this reviewResponded 3 February 2020

Thank you for staying at KOBE MERIKEN PARK ORIENTAL HOTEL.

We are pleased to hear that you enjoyed your recent stay.
I am very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them.
This feedback is very valuable to us, as we all strive to exceed our guests’ expectations and to ensure that we create lifetime memories for our valued guests.

We look forward to welcoming you back for many more future visits.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2019 via mobile

We stayed here for one night when we visited Kobe to see the Luminarie illumination.
Our room was big enough and we had a really great view of the Ferris wheel and the Harborland area.
The location was perfect as we were able to walk to the illumination event.
There’s also a Starbucks in front of the hotel and Harborland is within walking distance. Harborland has some great restaurants and shops.
If you take the Shinkansen and arrive on a Saturday, Sunday, or national Japanese holiday, there is a free shuttle bus from Shin-Kobe to the hotel. It takes about 20-25 minutes, depending on traffic.

Date of stay: December 2019
Trip type: Travelled with friends
2  Thank iwakunifoodie
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MerikenOriental, 支配人 at Kobe Meriken Park Oriental Hotel, responded to this reviewResponded 14 December 2019

Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL.

We are delighted to have you with us, and hope you were pleased with our facilities and services.
We would also like to say thank you for taking your valuable time to send us your sentiments.
It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile.
We will further endeavor to fulfill the expectations that you have had for our hotel.
We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel.

We are all greatly looking forward to seeing you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2019 via mobile

Clean room , crisp bedsheets, great shower, great views of the water and harbour, great breakfast.

The room does need modernising, and our room did need airing out because I don't think it was used for a while, but not a big deal.

Date of stay: November 2019
Trip type: Travelled as a couple
Thank deank931
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MerikenOriental, 支配人 at Kobe Meriken Park Oriental Hotel, responded to this reviewResponded 1 December 2019

Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL.

We apologize for your disappointment about the room.
We will share your valuable review with our team and discuss the renovation for near future.
We hope you have a lovely day and we are looking forward to seeing you soon.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2019

I went there to celebrate my birthday. Cooks baked steaks in front of me. The roast beef was also cooked in front of me. I had a lot of seafood. Everything was delicious.And I enjoyed the night view. I would like to visit again.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Peoplehgtyh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MerikenOriental, 支配人 at Kobe Meriken Park Oriental Hotel, responded to this reviewResponded 24 November 2019

Thank you very much for your generous review.
I am delighted to hear that you enjoyed at Steak House “ORIENTAL”
Our staff pledge to provide the finest personal service for our guests who will always enjoy a warm, relaxed yet refined ambience.

We look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2019

This is a 4/5 star hotel in a great location, right in the heart of the harbour. The rooms have all the necessary facilities, but this is busy hotel so the bathrooms are a bit tired but not a problem. All rooms have a balcony so its like being on a cruise ship. Breakfast is the usual Japanese Buffet but more than adequate. The buffet dinner with drinks included is well worth it, there is a restaurant on the top floor but it is expensive - no different to other hotels in Japan. The bar on the top floor has great views and a nice place to have a drink in the evening. The hotel has a courtesy bus into the town which is free and runs all day. A good base for a visit to Kobe.

Room tip: Twin bedded rooms are bigger, so those are the ones to book
Date of stay: October 2019
    • Value
    • Sleep Quality
    • Service
3  Thank Ian M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MerikenOriental, 支配人 at Kobe Meriken Park Oriental Hotel, responded to this reviewResponded 12 November 2019

Thank you for staying at KOBE MERIKEN PARK ORIENTAL HOTEL.

We are pleased to hear that you enjoyed your recent stay.
I am very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them.
This feedback is very valuable to us, as we all strive to exceed our guests’ expectations and to ensure that we create lifetime memories for our valued guests.

We look forward to welcoming you back for many more future visits.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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