Beware beware beware!!!
I unfortunately stayed at the Kobe Sheraton where I contracted ringworm from the spa or the shower in my room. I understand that these things happens. the reaction and how they’ve handled The issue was so unsatisfactory that I feel the need to share!!!!!! They offer me $92 to cover cost of the treatment (spent $250 on the Dr.)
There reaction was to deny any responsibility and implied that I was lying. I have been a Marriott/Sheraton Bonvoy Loyalty member for over 6 years with over 300 nights stayed in there of properties. I have never made a complaint EVER!!
After the front office manager informed me that on his and the case was closed, I went to corporate office route That’s when I got this offer of $92 which he’s say I probably can’t collect. Anyone that knows me knows that I can give a rats about $92 it’s a joke!!!!!!!!!
Please share beware don’t ever stay at the Kobe bay Sheraton!!!!!More
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