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“Highly disappointing and impossibly worth a Michelin star”
Review of Ozawa

Ozawa
Ranked #878 of 8,257 Restaurants in Hiroshima
Cuisines: European, French
Restaurant details
Reviewed 14 November 2017 via mobile

SHORT

Very very far away from a Michelin star: outrageously expensive for the delivered quality of tasteless, rough food and poor service. Simply forget this restaurant and search for another one if you are looking for some fine french dining.

LONG

We recently booked a table at the Ozawa restaurant in Hiroshima. It was meant to climax our trip in Japan. In the past, we visited many one to three Michelin star restaurants in several countries all over the world. Especially in Tokyo we enjoyed a fantastic dinner in a Michelin star restaurant. The dinner at Ozawa was not a delight.

As we arrived, the personal clumsily took our coats. After being seated, we discovered that only one special menu was available (without a price on it): a French interpretation of the “wa”. While booking a table on the phone, we have not been informed that only a single menu would be served what could have been expected at is was at least not a bargain for 15.000 Yen. The long menu looked interesting and being French inspired, so we decided to stay.

At the beginning, the “chef” of the restaurant took a microphone to explain something in Japanese probably related to his inspiration regarding the genesis of this menu and how it relates to autumn.

Every dish coming on the table afterwards was a total deception: uninspired presentation, rough and flavorless. The combined ingredients (foie gras, caviar, raw fish...) seemed for our gums purely wasted.

The appetizer listed on the menu was a joke: a fried ball of something spiked on a toothpick with a flat taste lying on a huge plate with 2 leaves of fried greens. The served ‘freshly squeezed orange juice’ was in reality from concentrate. The bread (baguette) was deep-frozen and reheated.

The service was very far away from the level of a Michelin star restaurant: very slow refilling of the water glass (despite a not busy army of waiters), not respecting the serving etiquette and maladroit.

After the 3rd dish, being a total mess from the consistency, taste and presentation perspective, we were so outraged that we decided to stop the disaster. This is the first time ever, that we asked to stop a menu and get the bill before its end. We had to pay for one of the two menus and for the drinks which was - to be honest - a joke. Nevertheless we paid and left. Considering the terribly poor overall package and the fact that no one presented any kind of excuse it felt extremely harsh.

We would have loved to recommend this place but after this we will rather recommend to go elsewhere.

2  Thank Diji R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 22 reviews

Reviewed 15 February 2017 via mobile

My friend and I went to the Tasting Dinner last night and every single dish they brought out was so good. We weren't sure of how the portions would be, but we were very satisfied when we left. Service was good too. The price was also very reasonable at ¥5,000 per person.

Thank tabigasuki08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2016 via mobile

Located at the Oriental Hiroshima Hotel, Ozawa is a fine dining French restaurant. It is a small up scales restaurant with an open kitchen. Very good food and service.

Thank Seok Ting C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2016

We are fans of Ozawa in Tokyo (Shiroganedai) and we indeed talked to Ozawa-san several times before his restaurant became one-starred. We love his idea of cooking French food without using butter. And, he did it, in a fabulous way.

The Ozawa in the Oriental Hotel in Shiroshima is not as stylish as the one in Tokyo's. The decor somehow has this old-fashioned taste but the food quality and staff service remain good.

Good thing beside food: the Oriental Hotel is located in the Hiroshima city center within walking distance to many touristic places. Ozawa is a good stop-over for lunch or dinner.

Bad thing beside food: staff are not so English proficient. For tourists who don't speak enough Japanese, it may be hard to make them understand what you need. However the menu is always with English.

    • Value
    • Service
    • Food
Thank Annie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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