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HOTEL MYSTAYS Sapporo Station
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Reviews (683)
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All reviewssapporo stationgreat locationmos burgersmall roombest western hotelmin walkhotel is locatedyakitori restaurantstellar placelawson convenient storeeasy accessbuffet breakfastbed was comfortablesmoking roomstayed here for nightswould stay againchecking in
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8 - 13 of 683 reviews
Reviewed 11 December 2017 via mobile

This is the hotel to stay if you are looking for a reasonably priced hotel that is conveniently located. Lawson is just opposite and there is a cosy seafood restaurant (Hokkaido Fresh Fish Shop) that serves excellent fare.

Getting here from JR Sapporo is a breeze - once exit JR station at level 1, head down to B1 via Paseo West (not towards the North Exit if you want to go via underground), at B1 turn right and walk towards Karin Juice and then turn left towards the North underground passage, once reach Exit 9, up the stairs and you will reach the hotel after crossing the traffic ahead.

Will give the hotel a higher rating if the breakfast fare is better - more for East Asian taste. Tried it one day and disappointed - very limited spread and no fruits. My advice - skip the hotel breakfast and go for numerous eating places around the hotel.

Stayed: December 2017, travelled with family
6  Thank Wu T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this reviewResponded 1 week ago

Thank you very much for staying at our hotel.I thank you for leaving a nice word.When everyone going to Sapporo in the future, thank you for using our hotel by all means.We are waiting for you to come again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

We booked a semi double room for 2 of us.
Room was a little squeezy if we open both of our big luggage. Nevertheless, it was a good stay. They provided 4 pillows (2 per pax).
The hotel staff were very friendly and helpful to keep our luggage for 2 nights while we headed to Hakodate.
We got a room on the 12th floor, lifts were secure as you need to swipe the card in order to access the level. However the air con was on heating mode only, so we left the windows open for cool air.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Service
2  Thank Amelia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this reviewResponded 1 week ago

Thank you very much for staying at our hotel.We take customer's voice seriously, aim for improvement and improvement after this, we will make every effort to become a hotel that is satisfied with everyone.We are looking forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2017

The hotel is located close to both JR Sapporo Station and University of Hokkaido. Room is clean and staff are friendly. The dining hall is located at the top level so you can enjoy a buffet breakfast with a view of the nearby area.
It's best to visit this hotel during the autumn or flowering season, just walk for a while to the University of Hokkaido campus and you'll be impressed by the golden yellow poplar and red leaves.

  • Stayed: October 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Oldfei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this reviewResponded 1 week ago

Thank you very much for staying at our hotel.We take customer's voice seriously, aim for improvement and improvement after this, we will make every effort to become a hotel that is satisfied with everyone.We are looking forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2017 via mobile

This hotel was adorable, it provided full amenities from basic tooth brush to skin care. The room was clean and new, the linen was comfortable, the size of the double room was just well enough for two people.

The hotel staffs were friendly, polite and helpful, they speak well english. I like the hotel’s official website very much, there’s a live chat function at the right bottom of the page, it made so much convenient and efficient for getting information about the hotel, there were no hassle for dealing with the live chat Customer Service Representatives. They were attentive and professional.

The location of the hotel was very near to the Sapporo JR station/subway. It’s located at the north exit of the JR station, within 5 mins walking distance. The hotel was just right behind of a collage (四谷书院)and the Mystay Aspen Hotel. Besides, the hotel was very near to the Hokkaido University, it’s about 5 - 10 mins walking distance. And also, the hotel surrounded by many 24 hours convenience stores such as Family Mart, Lawson and 7-11.

Overall, I had a very pleasant stays for 3 nights there.

Stayed: October 2017, travelled as a couple
Thank EC_CYH24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this reviewResponded 1 week ago

Thank you very much for staying at our hotel.We take customer's voice seriously, aim for improvement and improvement after this, we will make every effort to become a hotel that is satisfied with everyone.We are looking forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017 via mobile

This hotel is located just around 400 metres from the North exit of Sapporo Station. Location is fantastic.

Service is excellent too. They graciously allowed me to store my luggage (for 300 yen per luggage per day) eventhough I was not returning for a stay after my check out. This is really helpful as I didn't need to lug a huge luggage to the two other provinces that I was travelling to.

Breakfast on the 14th floor offers not just a good choice of Western and Japanese cuisine but also nice views of the city. I got to create my own kaisen don.

Room is of standard Japanese size ie rather small. However, I had a most pleasant surprise with the bathroom. One of the largest that I have seen for a Japanese hotel. It had a full size bath tub unlike the usual compact ones. Needless to say, the hotel is spotlessly clean as expected. Bed was also extremely comfortable.

I would rate the hotel as excellent value for money and would return for a stay should I visit Sapporo again.

Stayed: October 2017, travelled solo
1  Thank KrisNWM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this reviewResponded 1 week ago

Thank you very much for staying at our hotel.We take customer's voice seriously, aim for improvement and improvement after this, we will make every effort to become a hotel that is satisfied with everyone.We are looking forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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