A very modern and nice hotel, suitable for business and personal visits. English skills of the staff in general are limited, but they do every thing to accommodate your needs.
Noise level is less on upper floor rooms (hotel has 37 floors). Please be sure that the windows are shut in your room, otherwise it will be very noisy at night/early morning hours because of the busy traffic on the local highway that passes through the waterfront. Those front facing rooms have nice view of the river. Rooms, bathrooms are very clean and orderly.
This hotel houses the China chess center, and accommodates conferences and chess matches. So there are subtle clues all around about the Chinese chess symbols.
The Chinese restaurant is on the third floor, which features the river food and Hangzhou cuisine etc. The 'western' restaurant featured as western food, teahouse, and snacks that also serves breakfast is located on the 34th floor. The western restaurant is accessible thorough the 2 elevators located on 32nd floor.
Internet connection might be somewhat challenging, but front desk will help.
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