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“Lovely hotel, responsive staff”

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Tian Yuan Tower Hotel
Ranked #148 of 2,420 Hotels in Hangzhou
Reviewed 20 April 2013

We stayed in Hangzhou for 4 nights. Even though the English skills were limited, the staff did everything possible to make our stay a pleasant one. The hotel is beautiful, and right near a lovely path along the river. We were too busy to get to the pool or fitness center, but others told us these were great as well. On our last night, our are, which had quite a bit of cash, was broken. Within 5 minutes of our call, a lovely staff person arrived and saved the day with her key and kindness. We would recommend this hotel highly. The only downside is that with the awful traffic it is almost N hour from the West Lake area, which is really where the heart of things lies .

  • Stayed: April 2013, travelled on business
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1  Thank mszeit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 70 reviews

Reviewed 1 October 2012

A very nice hotel located centrally in the city, with a staff of very accommodating attitude.

Clean rooms and common places. Very good facilities, including conference rooms. Friendly, nice service. Every one is trying tio be helpful and to please.

A/C controls are lacking with english instruction and/or standard symbols to help to appropriately adjust the temperature settings. You my want to cll front desk before trying to change any setting

Room Tip: Corner suites are large Higher floors have less noise (some were under renovation in september)
  • Stayed: September 2012, travelled on business
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1  Thank ac c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2011

I stayed just one night while visiting friends in Hangzhou. They booked the hotel for us. Normally I stayed in hostels. The reception staff spoke good English. There was breakfast on the 34th floor - mainly Chinese food and some bakery goods. Our room was clean with a very nice bathroom. I didn't have time to check out any other amenities. The room had a nice view of the river but was quite a way from West Lake.

Stayed: August 2011, travelled as a couple
Thank ohiowanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2010

Enjoyed the hotel. Rotating restaurant was nice but the breakfast menu was lacking. Hotel was the oldest looking of all the hotels we stayed at in China. Beds were not the most comfortable. Free WiFi is available in the bar in the lobby but it is only available when there is someone tending the bar. It is turned off in the morning.

  • Stayed: September 2010, travelled as a couple
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Thank ChrisfromTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2010

It is a new hotel in a new development area (with the surrounding area still under construction), so the facilities are new. The rooms are spacious, the neighbourhood is quite but safe. The only complaint is that the area is just a bit remote to see much activity.

Stayed: July 2010, travelled with family
1  Thank Snowbird888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tian Yuan Tower Hotel

Address: No.2 Qianchao Road, Jianggan District, Hangzhou 310020, China
Region: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #148 of 2,420 Hotels in Hangzhou
Price Range: €57 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tian Yuan Tower Hotel 4*
Number of rooms: 236
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