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Reviewed 22 April 2018

I would choose again this hotel just for his position. It´s just 5 minutes from Drum Tower, Bell Tower and Muslin quarter.

You could go walking everywhere, even the South Xian Wall to rent bycicles.

Hotel is not a luxurius one, but pretty adecuate for a visit to Xian.

Wifi worked fine and fast inside our room.

People in reception desk were very polite with us.

Children are also welcome, we have a room with 2 double beds. I really appreciate when hotels allow children to stay in same room with their parents.

In my opinion, breakfast was the only weak point of the hotel. But it was adecuate, nothing to complain much.

I would repeat in this hotel if I would return to Xian in the future.

Xian is a very, very nice city. The best in our holidays in China.

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank JavierMadrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shixia, Host at Citadines Central Xi'an, responded to this reviewResponded 23 April 2018

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still constantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again.
"

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Reviewed 15 April 2018

The one thing you will hear over and over about this hotel is their excellent location, and that's not exaggerated. Close to the Drum and Bell Tower and also the Muslim street market, you couldn't ask for better.
I could, however, ask for a better hotel. Upon walking in, the lobby stinks. All the time. A very particular smell that, thankfully, didn't extend to our room. Our room was sufficient: comfortable beds, a/c that worked, a shower/tub combo, tv and wifi. What detracted from the room was that it was rundown. It looked old. Not dirty, just used. You could see it on the furniture, on the walls, on the carpet, in the sliding bathroom door that doesn't close tightly and offers little privacy. But, in fairness to the hotel, we did pass a few rooms during our stay there which had, obviously, been renovated. They were very nice looking. Equally, when looking at traveler photos on Trip Advisor, I see other people were lucky enough to have some of these updated rooms. Luck of the draw, I guess.
Breakfast was included with our room but, frankly, it was awful. There were only 2 things I would eat: toast and a fried egg. The rest of the food looked terrible, even the coffee was brutal. The cutlery, when you could find some, sat in a pile of water in its cutlery tray, the flimsy plastic covering the tables was dirty and even the fruit looked dry and old.
All this being said, I would stay here again, for the location alone. I would hope that, if I stay again, I am one of the lucky ones to get a renovated room.

  • Stayed: April 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Jill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shixia, host at Citadines Central Xi'an, responded to this reviewResponded 16 April 2018

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still constantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again.
"

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Reviewed 13 April 2018 via mobile

I will recommend this place if you are in Xi'an as a tourist. It's location is very central with easy access to public transport, Muslim Quarters, Bell and Drum Towers. Lots of cheap local eats nearby. The breakfast is forgettable, especially when there are lots of cheap and good local eats just across the street. If you need to leave early for a Day Tour, the chinese steamed buns (包子) store opposite is pretty good.

Stayed: April 2018, travelled with friends
Thank HLKoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shixia, host at Citadines Central Xi'an, responded to this reviewResponded 16 April 2018

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still constantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again.
"

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Reviewed 12 April 2018

Great location. Friendly staff. Rooms were a little boring and outdated but spacious and clean. Wifi worked pretty good. Would stay again and would recommend to others. Breakfast buffet was standard ......

  • Stayed: April 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sarahsamotej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shixia, host at Citadines Central Xi'an, responded to this reviewResponded 16 April 2018

"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still constantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again.
"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

Our room was very spacious, comfortable and functional. It was well equipped and air conditioned, although still quite warm for us. There was an opening window, but of course it was warm outside! Excellent location with easy walking distance to Drum and Bell Towers and the South Gate which was spectacularly lit up at night. It was very close too to the Muslim market and plenty of nearby restaurants to choose from.
We had understood that the breakfast was limited- but we were pleasantly surprised that we had plenty of choice, and especially enjoyed the Chinese breakfast options.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Jane_Ellen_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shixia, Host at Citadines Central Xi'an, responded to this reviewResponded 30 March 2018

"Dear Guest:thank you for your choosing to stay with us and sincere and valuable comments and suggestions to us.The breakfast on the 1 level is the form of outsouring, but we will supervise their breakfast quality and service training all the time. All of us hope you will choose any property of Ascott to stay again.
"

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