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All reviews wendy wu second stop small supermarket separate bath and shower free bottles of water beds were firm stayed here nice hotel comfortable rooms egg station breakfast buffet free wifi short walk tour razor china
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Reviewed 13 May 2015

Good hotel. The room was clean and large. The beds hard (like all hotels beds in China) but comfortable. Breakfast O.K. Chinese and western food, but not very tasty.
English knowledge is the big problem for staff. Location is out of city like all Wendy Wu hotels. Some free time but nothing to do.

Date of stay: April 2015
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank 2alik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2014

I stayed here for 2 weeks on business, the hotel is clean and modern, but is not up to international hotels standards, with most staff having very limited grasp of English if any at all.. and the hotel is more oriented towards the local with very poor english translations on most hotel paperwork, for me ordering room service was a daily struggle, although staff always made me feel welcome.. The reason I stayed here is it was very close to the client office, so that was the driving reason, I found communicating in English in Xian very difficult and the hotel is no exception... The food standard was very average, with breakfast more to oriental taste. my room was fairly clean but smoking smells would come in from other rooms... personally I would not recommend staying here unless you have too... with better hotels available nearer to the centre of town.

Room tip: higher rooms will have less noise from the motorway.
Date of stay: November 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
3  Thank LoneRocky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2014

Stayed at this hotel for business trip recently. It is a very ordinary and dated Chinese Hotel. Beds are very firm to the point of being hard to sleep on.
The gym equipment was very old and dated and either simply did not work at all or it had faults.
The rooms are a good size, but bathroom ,while well appointed and well stocked,was dirty with peeling paint on the walls. The rooms also smell quite musty and of smoke.
The breakfast on the club level was very poor-with staff barely able to make coffee and the food selection very limited.

Date of stay: November 2014
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank metairi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2014

Recently stayed for two nights on a Wendy Wu tour. Probably the best of the 4 hotels we stayed at whilst on the tour.

A bit out of the City so not an ideal location if you are independently travelling. Xian is a surprisingly big city and I am sure that there are better located hotels for seeing the old city.

Good, big bedroom. As with all the hotels the beds were firm but not that hard as to be uncomfortable.

Breakfast was OK but poor selection of Western cereals.

Bar area was clean and tidy but the bar staff spoke little English, which was OK if you were ordering something standard e.g. a beer or could point to the required drink on the menu. However, the concept of a "double" took some explaining and it would have been far easier to ask for two singles and then pour them into one glass. That said that is part of going to somewhere like China and not an issue for me.

Free Wi-Fi that worked!

Overall a good, clean hotel that was more than adequate for two nights.

Date of stay: October 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
3  Thank alannevillenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014 via mobile

It's great that it's in Xi'an and the breakfast is truly excellent; overall a very comfortable hotel.
On a Wendy Wu tour which has been superb in every way - except this hotel; comfortable rooms too but the bar!! After a full day sightseeing the thought of getting back for a nice slow drink kept us going; but that proved almost a bridge too far for this place. As a group we just wanted to socialise together - one drink each. But a) there seemed to be very little stock in the bar; b) the poor girl serving seemed to have been left to it with little training; c) we couldn't get any change until the bar person had been to reception and back; d) and then we were told the bar would close at 10pm!
Only other complaint - not unusual I know - the elevators. So so slow!!

Date of stay: May 2014
Trip type: Travelled as a couple
3  Thank birdyAshford_Kent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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