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81 - 86 of 865 reviews
Reviewed 24 July 2017 via mobile

a lot oof good service veru satidfird with the girls on the 40th floor. will come back next time, very good and rrcomenb for you, the room is big and clean abd th happy hour is good too hhjj, thx for the service.

Stayed: July 2017, travelled with family
Review collected in partnership with 单个酒店
1  Thank wqk19860629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017

Front desk service was good, no language distance even in English. The concierge was also helpful to assist us since we had no hand to press the lift's button. This simple action was totally warmed us.

Hotel location is just 5-8 mins walking distance to the metro train, and also near to the convention centre. It is so much convenient especially for business traveler or exhibitor!

I was staying in the executive deluxe room in twin beds style, the room design is spacious and bright. The bed came with 4 pillows each bed.
The bathroom's design is totally impressed me, but i was disappointment with the bath tub! The bath tub cannot use, when I called to ask for repair service but at the end they staff only gave us a simple apology instead of changing room or repair it.

Room Tip: quieter room
  • Stayed: June 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Shu Yi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona F, Manager at The Westin Pazhou, responded to this reviewResponded 11 August 2017

Dear Shu Yi A,

Thank you for staying at The Westin Pazhou! It is our honor to know that you enjoyed attentive services, spacious hotel room as well as convenient location. At the meantime, please accept our sincerest apologies regarding imperfect room services. We do understand your frustration and rest assured we will discuss with related management team on how to follow up your concerns and improve ourselves based on your feedback. Once again thank you very much for taking time to share valuable comments and always being supportive! We look forward to welcoming you back again soon and making your next visit a renewal!

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Reviewed 11 July 2017

Very Good Hotel with excellent service and food. I was attending Canton fair so this was the most convinient place I could put up. Great view of the city from my room and amazing ambience after long days used to relax and rejuvenate my senses.

  • Stayed: June 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Sumitabh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona F, Manager at The Westin Pazhou, responded to this reviewResponded 11 August 2017

Dear Sumitabh R,

Thank you for choosing The Westin Pazhou during Canton Fair and taking time to share your review. We are thrilled to hear that you enjoyed your first stay with us. We understand how important a restorative experience is to a business traveler like you, and that’s why we spare every effort to make your stay a renewal. Hopefully you could always find The Westin Pazhou the best place to escape and relax. We sincerely look forward to welcoming you back soon!

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Reviewed 11 July 2017 via mobile

I recommend upgrading to the executive club lounge. The view is amazing! The staff specks good english,and they are professional and helpfully. Food are great in the happy hour. It's worth to upgrade.

Stayed: June 2017, travelled on business
Thank Vaness8966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona F, Manager at The Westin Pazhou, responded to this reviewResponded 11 August 2017

Dear Vaness8966,

Thank you for staying with The Westin Pazhou and sharing your experience with us on Tripadvisor. We are delighted to learn that you had a great experience here. Your kind compliments for our outstanding services and food of Westin Executive Club encourage our staffs to continually deliver attentive services. Hopefully you could always find The Westin Pazhou the best place to escape and relax. Sincerely look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2017

Received the best service I ever had out of f all the SPG hotel in GZ. I have stayed at the W GZ and Westin GZ. The service at executive club @ Westin Pazhou was the best, hands down. The staffs at the EC helped me with some urgent matters at work upon my arrival and showed that they cared.

Stayed: July 2017, travelled on business
Review collected in partnership with this hotel
Thank koneyhoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona F, Manager at The Westin Pazhou, responded to this reviewResponded 11 August 2017

Dear koneyhoi,

Thank you for all your compliment and recognition for The Westin Pazhou. We understand how important a restorative stay is to a business traveler like you, and that’s why we spare every effort to make you Work Well, Sleep Well, Eat Well, Feel Well, Move Well and Play Well with us.We sincerely appreciate your gracious comments on our impeccable services at Westin Executive Club which I look forward to sharing with our team as this will certainly motivate them to delight our guests. Hopefully The Westin Pazhou could always be your first choice whenever travel brings you back to Guangzhou.

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