WE Stayed at this hotel for 5 nights. from 23 feb 2018 onwards. .. wWe arrived at 1-30 pm, and were told to wait till 4-00 pm, till the house keeping has rooms cleaned up.
What actually was a disapointment, that we had 3 rooms for our selves, They couldn"t provide us even 1, for us to use the wash room, since we had travelled for over 12 hrs...esp since my father who is almost 85 yrs of age, and 2 children under 12 yrs, and 3 ladies, they couldn't show that gesture.
I realised , the guys at the reception are young lads, who are very inconsiderate, inhospitable, and harsh in words. One of them was so rude, that he had the audacity to glare at me.
All the reviews doesn't matter,because the management is least concerned about opinions because the hotel is so close to the Haram, that it remains a positive point to stay....and they have number of groups coming in large numbers that even if they loose a few customers it really wouldn't reflect on their occupancies.
Now what really is the disappointment,, is that coming to visit Prophets Mosque, for whom all Muslims across the world visit this place, their hospitality is just the opposite of what our beloved Prophet has taught us about hospitality to visitors .More
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