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All reviews excellent location partial view junior suite main gate room service recommend this hotel holy mosque haram view wide variety excellent stay walking distance special thanks enjoyed my stay comfortable stay five star hotel breakfast and dinner house keeping
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Reviewed 4 weeks ago

Currently staying at Hilton, Visiting Medina for 4 days. There are couple of things to mention and suggest.
The hotel has perfect location for families. Ladies gate is very close. And it is very convenient if you are with elderly parents and grandparents. There are 3 hotels to chose from (brand hotels), 1. Oberoi, 3 times more expensive then other two hotels. 2. Shaza Al Madinah, main competitor of Hilton, Both hotels have good and bad reviews, but it all depends on you experience. You would face at least some problems, but I believe you make a list of things you want in a hotel stay, if it ticks 8/10 things in that list, then don't fuss to much about small little problems. Every thing can not be perfect. So if you are after LOCATION, chose from the 3 above mentioned options depending on you budget.
The hotel serves a reasonably nice buffet breakfast. I would strongly suggest not to waste you time exploring other options as there are not many breakfast options. And even if there are cheaper options, there would be long ques for breakfast. The breakfast costs around 75 Riyals per person with children can eat for free. I wont say its the most amazing breakfast spread, but If you put in the effort and time it saves you, The PRICE is equal to WORTH.
People come to this place with a purpose, and anything that can make that purpose convenient is worth it. There is no gym/spa/pool/suana, so if you are going to question five star rating-system, it kind of kills the purpose you are visiting this place.
The location of hotel also gets 10/10 for following;
1. Fast food options like KFC and Hardees are at 1 min walk, open from 10am-130am.
2. shopping mall right next to it, where Bin Dawood superstore is located. makes it very convenient to get basic grocery stuff you need during your trip.
3. options for tea/coffee within 1 min walk.
4. opposite to STC/ZAIN outlets, makes it very easy to buy sim card in case you haven't bought one already.

I would definitely return back for the same reasons mentioned above.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank MuhammadA881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this reviewResponded 3 weeks ago

Dear Sir

Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Director of Operations
Madinah Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This was my first trip to Madinah; though a little sceptical about the location of the hotel. Hilton Madinah is a great stay. I was warmly greeted at the reception by Anas Abdul Rashid. He ensured our trip was the best.
He upgraded my room from the regular room to a junior suite and made the experience even more wonderful. Thank you Anas can’t thank you enough for making it so great. The kids loved it.
Great Location, Amazing rooms, Nesspresso Coffee Machine, Great Bathroom and a Superb Buffet Breakfast for the entire family.
Highly recommended because of the amazing location, friendly staff and cleanliness. Thanks again Anas inshallah will be coming back soon.

Date of stay: October 2018
Trip type: Travelled with family
Thank Sightseer40228796759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this reviewResponded 3 weeks ago

Dear Sir

Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Director of Operations
Madinah Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This hotel is a grand old lady.
It is just being maintained, and will probably not be updated as the haram is being extended.
I always stay here because of the great access to the haram for both men and women.
Service was brilliant, with staff very helpful.
Rooms were comfortable, and cleaning well done.
Like all previous visits, there is a problem with drainage, but I just lived with it.
Breakfast was the usual fare, with a decent spread.
Nice pakistani restaurant one block towards Movenpick.
Also arranged Camry transfer from Medina to Mecca for SAR 500.

Room tip: Haram view
Date of stay: October 2018
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank Muhammad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this reviewResponded 3 weeks ago

Dear Sir

Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Director of Operations
Madinah Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Very good location. Extremely friendly staff. If I have to acknowledge a single staff member, it would be Mr Khan at the front desk. The hotel was fully occupied and the rooms that we booked were not ready. He explained the situation and offered a temporary room until our rooms got ready. Thanks, Mr Khan for your great service.

Date of stay: November 2018
Trip type: Travelled with family
Thank DawoodA_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaeedUrRahman, Directoer of Operations at Madinah Hilton, responded to this reviewResponded 3 weeks ago

Dear Sir

Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Director of Operations
Madinah Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

The hotel is very near to Masjid Nabawi, the hotel staff and provided services are fantastic, the check in process was seamless. The hotel atmosphere is fabulous. without any doubt I strongly recommend this hotel.

Date of stay: November 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Mahmoud-Alabed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SaeedUrRahman, Director of Operations at Madinah Hilton, responded to this reviewResponded 3 weeks ago

Dear Sir

Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Director of Operations
Madinah Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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