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Reviews (168)
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All reviewstop floorfor short business tripswait for minutesquiet hotelwifi connectionthree nightsroom servicesea viewbed was very comfortablenice staysaudi arabiaexcellent hotelcornichevaletgulfcleanlinesscauseway
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Reviewed 12 November 2016

A return visit and a happy one. The hotel is great for my office and is always welcoming. Rooms are well appointed and the service is first class. Always enjoy the buffet breakfast and the cakes and coffee in the lobby are always good

  • Stayed: November 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank KAF0460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this reviewResponded 16 November 2016

Dear our valued Guest,

Thank you for choosing Mercure Al Khobar Hotel,
Mercure Al Khobar team would like to thank you for your feedback and comments which appreciated and extremely important for us,
it is our pleasure to welcome you to our hotel and we look forwards to welcoming you back again.

Ayman Al Banawy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2016

A very good place close to the coniche, the only issue are the surrounding, almost nothing is close to the hotel and considering the 40°C as outside temperature this means that you need a car for every move.

  • Stayed: October 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank andyone79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this reviewResponded 8 November 2016

Dear Valued Guest

Thank you for choosing Mercure hotel alkhobar, as we always pay attention to the remarks of our guests in order to improve our service.

we are looking forwards to welcomes you again at Mercure Hotel Alkhobar.

Ayman Al Banawy
Front Office Manager

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Reviewed 29 October 2016 via mobile

As it happens for many hotels in the Middle East, luxury architecture with large spaces is offered here. The city is a good hub for business, being close to Bahrein and already in the kingdom. This hotel has all functions required for business travelers

Stayed: October 2016
Thank maxbizzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this reviewResponded 8 November 2016

Dear our valued Guest

Thank you very much for choosing Mercure Al Khobar hotel and for sharing your feedback with us, your comments in our consideration and have been discussed with our Executive housekeeper to avoid and issues in the future
we are looking forwards to serve you again

Ayman Al Banawy

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Reviewed 27 September 2016

It was my 2nd leisure trip to Mercure Khobar last Eid Holidays i.e. Sept 09-10 2016. I booked a King Deluxe room with Side sea view (inclusive of buffet breakfast). Upon checking-in at the reception, you can observed the cleanliness and quiet lobby of the hotel with a friendly staff at the reception. I noticed that they changed some of the sofa sets at the lobby which compliments to the elegant design of the lobby. The room that I got was better this time compare to the last year's room with city view. Amazing and elegant design bedroom for the King deluxe with side sea view. Swimming pool is still the best and perfect size for me though water is warmer compare to my last year's visit. What surprise me about their buffet breakfast which was a level up in terms of taste and selection. FYI, SAR 90/person for the buffet breakfast cost in case you have guest. Bed is soft and I had a good sleep experience. Don't expect a rain shower for the King Deluxe room-Bathroom though the bathroom is clean as expected. For business travelers and guests looking for a mid range cost of hotel you may try Mercure Hotel in Al-Khobar.

Room Tip: Budget wise - book for a King Deluxe with side sea view
  • Stayed: September 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank lzc680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this reviewResponded 3 October 2016

Dear valued Guest,

thank you very much that you took the time to share your feedback with us,it is a great pleasure to choose Mercure Al Khobar Hotel.

we are looking forwards to welcoming you again here.

Best regard
Ayman Al Banawy

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Reviewed 14 September 2016

Room was small. Shower room is similar the shower of a liveaboard boat. Food at breakfast has very poor choices.

At 1225PM, on my last day (book the room for 3 days), i got a call from the lobby telling me that I have to checkout at 1PM because a football team is coming and will need the rooms. I said huh?

The night before I asked the guy manning the reception counter at the lobby about the checkout time and was told normal checkout is 3PM. Now this guy who called told me that the guy from the night shift cannot make that decision. What decision? I was informed the normal checkout is at 3PM. So it means this is the hotels standard policy!

Would not recommend this hotel to anyone.

  • Stayed: September 2016, travelled on business
    • Value
    • Location
    • Service
Thank rbseco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayman A, Front Office Manager at Mercure Al Khobar, responded to this reviewResponded 3 October 2016


Dear our valued Guest,

Thank you very much for sharing your experience and feedback with us.
all your comments discusse4d with the Management to ensure the highest level of satisfaction to all our Guests.

we are looking forwards to welcoming you back here.

Best regards
Ayman Al Banawy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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