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Reviews (829)
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Reviewed 18 July 2017

Останавливался в номере люкс- апартаменты с полупансионом.Ожидания хорошего не оправдались... В санузле номера стояла жуткая вонь.В номере за все время пребывания не производилась уборка.При просьбе убрать в номере и заменить белье ,было обещано,но не исполнено.Шведский стол скудноват, а персонал ,встречающий в ресторане не имеет представления,что гостей для начала, следовало бы приветствовать,а не сходу требовать ключи от номера.Имейте в виду,что лифты нужно ждать пол часа.Одним словом ,до звезд ,объявленных гостиницей, далековато...Номер и обслуживание не оправдывают цен.


Stayed in a room-apartment with a half board. My positive expectations were not justified.. There was a terrible stink in the bathroom. Service was terrible as well, within the whole period they have not cleaned the room. When we asked to change bedding and clean, reception desk did promise,however, request was ignored. There is pretty nothing nice to eat at the buffet for breakfast,same for dinner.Restaurant stuff has no idea about manners or service discipline, without greetings they keep asking for room keys every single time. Keep in mind that the elevators you will need to wait for a half an hour. Finally, from the stars announced by the hotel, Far away. Room facilities and service are not value for the price.

Would not stay there one more time.

  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Вячеслав К
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2017

Perfect location! Opposite Railway station and just 100 m from subway. Center of the city is not so far even by foot. Hotel is clean, rooms are big, staff are professional. Few supermarkets are near to the hotel.

Missing air conditioner in a rooms.

  • Stayed: August 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Goran G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2017

We spent one night in this hotel and it fullfilled all our needs. The room was spacious and clean, the staff was very helpful and the breakfast tasty. The location is just perfect - in front of the Train Station and 15 minutes walk to the central area.

Room Tip: Upper floor roomsfacing the Train Station!
  • Stayed: September 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank HappyFrogTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2016 via mobile

This hotel is located in front of Novosibirsk Railway Station. And it has really convenient public transportations including metro, tram, buses, airport shuttle bus and taxies.

You will be amazed when you see Novosibirsk Railway station in your room.

Equipments are well prepared for travelers and laundry service is free of charge and very fast.

You can taste nice breakfast on 2nd floor if you included free breakfast.

I guess it will be hard to anaconda at lobby. but if you try to see it, you will see them easily.

Just try to stay, it deserves.

I will attach pictures later.

Stayed: December 2016, travelled solo
Thank Youngmo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2016

In front of the railroad station,clean,quiet and comfortable room,I enjoyed a great breakfast buffet with a lot of choice, while C.Chaplin or Harold LLoyd silent movies were screened on the wall(?).Good English spoken at the reception.
Taxi drivers are of course trying to overcharge hotel customers:
At the time of this review,taxi to the airport should be 400 rubles,to the bus station 150 rubles.

  • Stayed: September 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Pausadias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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