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All reviews rocco forte classic hotel beautiful hotel excellent location isaacs cathedral an upgrade caviar central location nevsky prospekt st petersburg city ballet theatre vodka champagne moscow
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2 - 7 of 1,941 reviews
Reviewed 27 July 2020

U.S. and Russia virus related travel restrictions made our trip impossible. The Astoria St. Pete responded with integrity and refunded our advance payment. Pure class; will make an effort to stay here when these extraordinary times are over.

Date of stay: July 2020
    • Location
    • Cleanliness
    • Service
3  Thank Alibooba
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gerold Held, General Manager at Astoria Hotel, responded to this reviewResponded 30 July 2020

Dear Sir or Madam,
Thank you very much for your comments.
We will be happy to welcome you to the Astoria Hotel as soon as the international tourism will be launched again.
With warm regards from St. Petersburg,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2020

The location is really good, convenient for going to Nevsky Prospekt and The Marinsky Theatre. Breakfast is good, there are leafy vegetables, very good smoked fish, etc. The service is in place, and the overall experience is perfect! Very recommended!

Date of stay: May 2019
Trip type: Travelled with family
2  Thank thegymlad
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gerold Held, General Manager at Astoria Hotel, responded to this reviewResponded 27 July 2020

Dear Guest,
Allow me to thank you for finding the time to write this lovely comment about your experience at the Astoria hotel.
We are all looking forward to the pleasure of welcoming you again soon to make your next stay even more memorable!
With very best regards,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2020

We arrived fairly late in the night and were greeted by smiling reception staff who checked us in faster than most places can manage! Lovely room with an upgrade to a sitting room. We were there 5 nights, so it was very pleasant to have the extra room. Very well located with a good restaurant. Also tried several good restaurants within easy walking distance. We felt very safe walking in the immediate area of the hotel.

Date of stay: March 2020
2  Thank pwandejmitchell
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Astoria_Management, General Manager at Astoria Hotel, responded to this reviewResponded 14 April 2020

Dear Guest,
We appreciate highly your taking the time to write your nice feedback. Thank you so much for your high estimate of our services.
We hope you will be staying with us on your next trips to Saint-Petersburg.
We look forward to seeing you again.
Keep safe and stay healthty.
Warm regards,

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Reviewed 22 March 2020

Wonderful staff and welcome, comfortable room, impecably tidy and clean, even cold fresh milk for our tea, a definate bonus! Everything you could wish for at breakfast.
Superb central location.
We visited the small gym and pool in the adjacent Angleterre hotel. really small gym, with a single running machine and small pool and sauna, but we had it all to ourselves one early evening, so it was fine!
Highly recommended hotel.

Date of stay: February 2020
    • Value
    • Cleanliness
    • Service
2  Thank K1462QVmargaretd
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Astoria_Management, General Manager at Astoria Hotel, responded to this reviewResponded 23 March 2020

Dear Guest,
Thank you so much for taking the time to write your kind comments about the Astoria Hotel. We appreciate highly our guests' feedbacks.
We were pleased to learn that you liked everything, and had chance even to use the Angleterre utilities.
We are grateful to you for your having recommended our Hotel to its potential guests.
We wish you good health and look forward to welcoming you back to our hotel on your future visits to Saint-Petersburg.
Warm regards and best wishes,
General Director

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Reviewed 6 March 2020

We have just returned from St. Petersburg and were lucky to stay at this historic hotel. Wonderfull staff, easy trip, everything we ever needed was delivered in no time. Great deal too now that it's low season. Central location, many great restaurants nearby. St.Isaacs cathedral was a great visit. Walking distance from everything we ever needed. Will definitely stay here again

Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
2  Thank D3768QGannas
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Astoria_Management, General Manager at Astoria Hotel, responded to this reviewResponded 10 March 2020

Dear Guest,
We were happy to get your nice feedback and to read your kind words about the Astoria in general and our team in particular. Thank you for taking the time to write it.
Needless to say that we will be delighted to see you back given that you promised to stay with us again.
You are always welcome!
Warm regards and best wishes,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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