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1 - 6 of 487 reviews
Reviewed 1 October 2019

The very friendly concierge at the reception will welcome you for a quick check-in. The modern hotel is new, the rooms are in a clean and good condition with nice decoration. The restaurant is offering a huge variety of international food as well as for the breakfast buffet. Especially the bar welcome us for a relaxed evening in a very friendly atmosphere combined with an excellent friendly service. These are the reasons why we always choose this hotel for a business stay here in St. Petersburg close to the airport. A free airport shuttle is provided to the main terminal and back. A big shopping center is located in the vicinity of this hotel.

Date of stay: September 2019
Thank Sascha-Neuss2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marina G, Manager at Crowne Plaza St. Petersburg Airport, an IHG hotel, responded to this reviewResponded 3 October 2019

Dear Sascha-Neuss,
We highly appreciate your feedback and would like to thank you for choosing Crowne Plaza St.Petersburg Airport. It is honour to know that you always choose our property for your business stays in St.Petersburg! Thank you so much for sharing your opinion about our atmosphere, ambiance, service and team members. We do our utmost for making our guests' stay comfortable and memorable and it is really important to receive a confirmation that we succeeded in that. Once again thank you for your review, and looking forward to welcoming you back!

With kind regards,
Marina Gerasimova
Personal Assistant to General Manager
Crowne Plaza St.Petersburg Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2019 via mobile

We stayed one night because we had an early flight. We stayed in a suite since we were travelling with children. The service was esquisite from the very beginning. Room spacious, clean with cutting-edge furniture. Breakfast excellent. Free transfer to the airport every 30 minutes, and also to Mosckoskaya subway station. Lounge for members and for those booking a suite. Rich and tasty dinner buffet for 1000 rubles. Thanks to the hotel for doing it perfect.

Date of stay: August 2019
Trip type: Travelled with family
Thank luciomoreno
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marina G, Менеджер по связям с общественностью at Crowne Plaza St. Petersburg Airport, an IHG hotel, responded to this reviewResponded 3 September 2019

Dear luciomoreno,
We highly appreciate your feedback and would like to thank you for choosing Crowne Plaza St.Petersburg Airport for your stay. It is absolutely amazing to receive such a positive review! We are extremely happy to know that you were absolutely satisfied with quality of products, along with outstanding service. We're grateful for your common estimation. Once again thank you for your review, and we will be glad to see you in the future!
With kind regards,
Marina Gerasimova
Personal Assistant to General Manager
Crowne Plaza St.Petersburg Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2019

It’s located near airport, 7 minutes by car. They provide free shuttle bus. Very professional staff, especially breakfast chefs. They are making fried eggs and omelettes. No toothbrush, only one bottle of water in the rooms, but they provides it upon request.

Date of stay: July 2019
Trip type: Travelled with family
Thank Anna D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marina G, Manager at Crowne Plaza St. Petersburg Airport, an IHG hotel, responded to this reviewResponded 1 August 2019

Dear Anna D,
On behalf of the entire team of the Crowne Plaza St.Petersburg Airport hotel I would like to thank you for reviewing your stay with us. Efficient staff, tasty breakfast with wide assortment, location, transport accessibility are very important, and we are happy to know that it complies with your expectation. The guests' estimation is the best recommendation for any property, and we highly appreciate your feedback. Looking forward welcoming you back!

Best regards,
Marina Gerasimova
Personal Assistant to General Manager
Crowne Plaza St.Petersburg Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2019

The location of the Hotel is comfortable, & the FOC Shuttle save your precious time.
The check-in takes just some minutes for you to enjoy a cozy atmosphere of your perfectly fit room.
The Club flor with the Club Lounge is strongly recommended.
The choice of foodstuff is really excellent.
The mini-bar is traditionally a bit out of sense pricewise...

Room tip: Just, as being mentioned above: The Club Floor # 8
Date of stay: July 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Igoryoshkaguy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marina G, Manager at Crowne Plaza St. Petersburg Airport, an IHG hotel, responded to this reviewResponded 29 July 2019

Dear Igoryoshkaguy,
It is a pleasure for us to receive your detailed and positive review regarding the stay in Crowne Plaza St.Petersburg Airport. We are so happy to know that due to our free shuttle bus from the Pulkovo Airport you've reached our hotel fast and comfortably. Especially we are pleased to know we were able to create a warm, comfy atmosphere in your room which helped you to relax after your trip and to feel welcomed. Also, it is nice to hear you were delighted with our Club Lounge with excellent food assortment, so we can be sure our guests energize themselves with healthy food during the whole day. Once again thank you for your review, and we hope to see you in the future!

With kind regards,
Marina Gerasimova
Personal Assistant to General Manager
Crowne Plaza St.Petersburg Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2019

I stayed here for one night between flights. Great location (close to airport) plus free shuttle bus! Friendly and polite reception staff. Very comfortable bed. Nice breakfast and good assortment of food in the bar.

Date of stay: July 2019
Trip type: Travelled on business
Thank JohnW0474
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marina G, Manager at Crowne Plaza St. Petersburg Airport, an IHG hotel, responded to this reviewResponded 15 July 2019

Dear JohnW0474,
We highly appreciate your feedback and would like to thank you for choosing Crowne Plaza St.Petersburg Airport. It has been a great pleasure and pride to read your complimentary words about hotel facilities, conditions, service and of course, about our team members. The guests' estimation is the best recommendation for any property and we highly appreciate your feedback. Looking forward to welcoming you back!

Best regards,
Marina Gerasimova
Personal Assistant to General Manager
Crowne Plaza St.Petersburg Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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