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Reviewed 12 June 2017

If you travel to the Russian Far East - this will be a pleasant surprise. A decent 4 star facility, clean and well maintained. They are renovating it at the moment, but it wasn't very obtrusive. A bit crowded elevators because they have a business centre with offices on lower floors, air con isn't very good, but at this time of the year windows with mosquito screens worked fine. Compared to Kamchatka - this one is great.

  • Stayed: June 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Dmitry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Юлия Д, marketer of Mega Palace Hotel. at Mega Palace Hotel, responded to this reviewResponded 5 July 2017


Greetings, Dear Dmitry!
Thank you for your pleasant review. We are glad that you noticed our reconstruction, indeed in a short time our hotel will be updated on many floors. We are glad to see you again!
Sincerely, Demchenko Yuliya, marketer of Mega Palace Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2017

The hotel operates the 3rd, 4th and 5th floor as offices, hence the two lifts are almost totally occupied, at all times, by staff and deliveries, including goods transfers.

A ridiculous situation.

Service staff hardly speak english, lack any social skills, like a basic smile......well I suppose Russia has not changed in this respect.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Service
1  Thank LondonWolfeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Юлия Д, marketer of Mega Palace Hotel at Mega Palace Hotel, responded to this reviewResponded 5 July 2017

Greetings, Dear Guest!
Thank you very much for your review. We are working daily on raising up our level of service, and we are very sorry for not achieving your expectations. We are always glad to see you again!
Sincerely, Demchenko Yuliya, marketer of Mega Palace Hotel.

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Reviewed 14 April 2017

i had to sleep a long time after jetting around the planet and they were very kind.. Gym is not the newest but the service and wifi, was so good, i could download my itunes movies for my trip back quickly .. very asian styled dishes and i had a club and one rice dish, delicious and filling.. couldn't eat much more all day long. The staff were friendly. and tried to accommodate my various questions.. breakfast was traditional and still included waffles and other western delights. its a great stay and comfortable bed as well. close to the club loona, where i partied both friday and saturday nights.

Room Tip: check out the loona club on friday and saturday nights
  • Stayed: April 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank TERRIBMUSIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Юлия Д, Marketing Manager at Mega Palace Hotel, responded to this reviewResponded 17 April 2017


Dear Guest, we appreciate your feedback and valuable comments that you shared.
We are always happy to welcome you back in Mega Palace Hotel!

Our best regards,
Yulia Demchenko
Marketing Manager
Mega Palace Hotel

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Reviewed 12 October 2016

Stayed in the hotel at the end of Septmeber.
Rooms are ok, but the service can be better. The receptionists were not too frendly,
Room service (which is extremely expensive) forgot my order.
Toilet got blocked in my room and the I found a stain on bed sheets after they have been changed.
Weak wi-fi signal

  • Stayed: September 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Misha2040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Юлия Д, Маркетолог at Mega Palace Hotel, responded to this reviewResponded 18 October 2016
Google Translation

Уважаемый Misha2040,
Очень сожалею о том, что Вам пришлось испытать столько неудобств у нас. Приносим в связи с этим наши искренние Вам извинения от имени отеля.

Мы постоянно работаем над обучением и стажировкой наших сотрудников, а учитывая Ваши замечания, обязательно будем вести еще более тщательную работу над этим.
Если Вы во время следующего визита на Сахалин остановитесь у нас, мы будем рады показать Вам пример хорошего обслуживания, чтобы Вы остались довольны, находясь в нашем отеле.

Очень надеемся исправить Ваше мнение о нас!

С наилучшими пожеланиями,
Демченко Юлия, маркетолог Мега Палас Отеля

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2015 via mobile

Stayed here many times over a few years. It has always been good for yuzhno standards. The rooms are big and clean and the heating and hot water works. Other hotels might not have this luxury.
The japanese food on the top floor is nice and has an outdoor area, great for summer lunch.
During winter there is a one rope tow small ski area within ski boot walking distance.
I also enjoy the walk through the park when I walk to walk. I was told to avoid the park late at night.
Because it is near the park, it also means slightly further from main yuzhno city center; about 30 min walk.
Overall I like this hotel and will continue to stay there when I am in yuzhno.

Stayed: February 2015, travelled on business
1  Thank Keng Hian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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