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All reviewsoutdoor poolhigher floorconference areanice hotelgood sizefive nightswalking distancespa facilitiesbusiness travelrecommend this hotelmini barnightclubcitykitsslippersspongejacuzzi
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Reviewed 1 September 2015 via mobile

Well, there are good things, and bad things.
Good:
Nice room,
Close to city center
Private parking
Indoor spa
Outside swimmingpool
Very good breakfast
Bad:
The staff: lack of smile, of interes in your problems. As a conclusion, they don't care.
The hotel is 4 stars due to the spa, probably. It is pretty old, and you have a sensation of kitch. Pretty clean anyway.
The parking is private, but during the weekends the parking is free and full with cars for whatever reason. If you ask for a free spot as a client, they ask you to search for it. No security, just a few cameras. Like it matters..
The outside pool is a joke for 4 stars. Very ugly and cheap.
If you ask for an extra bed, you will get the most uncomfortable bed that was ever invented. And you pay 30 euros.
I am not recomending this. The price is high for this hotel, and it offers almost nothing.

Stayed: August 2015, travelled with family
1  Thank Maitre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2015

This is a very comfortable hotel, nice rooms, great spa facilities. Indoor pool with expansive gym and a very nice outdoor pool with lots of space to lie out in the sun. It is a shame that it is let down by rude unhelpful staff in the spa areas.

Room Tip: The club under the hotel can be noisy at night so a higher floor is better
  • Stayed: August 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank conorw210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2015

The Hotel is loud.
FIT customers should deserve more care from the reception of this hotel. My impression is that Hotel Reception doen't care much about good business clients. It seems they have no interest in you as loyal customer.
Not exactly the right ompany philosophy careful not to lose good customers

Room Tip: better rooms on the back side
  • Stayed: June 2015, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Hotel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2015

Nice clean hotel within walking distance to all historical buildings.
The place itself is very clean, staff speak very good english and are very polite and helpful.
Car parking is available securely on site for around £4 overnight.
Room(1012) was spacious, comfy bed, desk, minibar, nice clean shower room, bathrobe etc provided.
Desk and chairs, safe, kettle tea/coffee. Free wifi but very very slow.
Nice view off the city from window.
Breakfast was good with good selection.
Has swimming pool/gym/sauna
Overall good hotel but very quiet.
I was there on a friday and solo traveller, the lobby and bar area were totally deserted in evening and during day.

  • Stayed: July 2015, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Mo-Oxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2015

Positive notes:
Coffee and tea available in the room with complimentary sachets.
Wifi and cable internet worked fine in rooms and common areas
Location is near the city centre, nice park and quiet view when staying on the park's side of the hotel

Improvements needed:
First of all service and courtesy. Staff at restaurant were average, shut down the restau while still were having our dinner, not truly service oriented but working on a clock. Similarly at the reception, breakfast; no welcome or hospitality spirit at all.

  • Stayed: July 2015, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Almaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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