I booked for this hotel because I have nowhere else to go. My two top choices are already on full occupancy and I immediately click the bait coz the price is affordable (strd room 2,500).even on maskara festival rate.
As soon as i stepped out of the vehicle the guard/bell boy just stood there and did not assist us on our luggage. Second I informed the clerk that I have a reservation (which is under my name) and I was replied by a "what mam?". no courtesy or whatsoever. Third, as soon as i get my key card Im left dumbfounded as it is my first time to check in at sugarland I was not informed what to do next. I was not told where the stairs are, or even the elevator. My room is on the second floor but i have two baggages and Im with my 5 year old child. No one , and i mean no one came to assist us plus The front desk did not even ask for any assistance from anyone around to carry our things.
Im not at all satisfied and because of this I have a problem thinking about the experience that I cant Relax and I sleep at night overthinking and comparing Sugarland to other hotels. I am so glad that I'll be home tomorrow coz i kept wondering,, do we deserve to be treated a little bit unspecial because we.paid for the standard room?
but anyways, I really wanna go home Where i can lay on my comfy bed, cuddle with my child at night because by then, I wont have any arguments with my husband Just because they put us at the farthest corridor near the fire exit where there is no.signal.for mobile data and where there is horrendously poor internet connection.
- Official Description (provided by the hotel):
- The Sugarland Hotel is a Bacolod landmark. It has 83 new rooms and 5 new suites. All rooms are well appointed with individual safes, coffee mixing trays, mini-bar, and 24-hour room service to name a few. Enjoy fantastic food at the new TWIST Cafe or at the poolside bar & grill. Relax; take a dip in the brand new swimming pool. WIFI service is free at the cafe, lobby, and at the poolside. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Ebookers, Hotels.com, Asiatravel.com Holdings and 5viajes2012 S.L. so you can book your The Sugarland Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sugarland Hotel Bacolod