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Reviewed 16 September 2017

Best place, great food, great scenery for photography lovers and friendly staffs. It was a great experience! the villa rooms are big and good for the families. We also love their food! I give it 5 stars because all the expenses are worth it.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank Shirley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbrphilippines, Guest Relations Manager at Thunderbird Resorts & Casinos - Poro Point, responded to this reviewResponded 20 September 2017

Greetings from Thunderbird Resorts and Casinos!
On behalf of Thunderbird Resorts and Casinos allow us to begin by thanking you for choosing our integrated resorts as your preference stay. The satisfaction of our clients are at the heart of our resort's experience and we appreciate the time you spent to share your thoughts with us.
It is a pleasure to know that you enjoyed your stay.It is our commitment to ensure that your experience with us went beyond your expectations. All in all, we are glad that you had a great experience with us. Thank you for your genuine review and we hope to see you again for another memorable stay at Thunderbird Resorts and Casinos

Sincerely,
Thunderbird Resorts and Casinos Poro Point

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

This is our first trip to La Union and This place is perfect for family outing! The place and service is very good it is perfect for taking pictures and a place to relax. Thumbs up! My family is very satisfied

  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Shannela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbrphilippines, Guest Relations Manager at Thunderbird Resorts & Casinos - Poro Point, responded to this reviewResponded 20 September 2017

Greetings from Thunderbird Resorts and Casinos!
On behalf of Thunderbird Resorts and Casinos allow us to begin by thanking you for choosing our integrated resorts as your preference stay. The satisfaction of our clients are at the heart of our resort's experience and we appreciate the time you spent to share your thoughts with us.
It is a pleasure to know that you enjoyed your stay.It is our commitment to ensure that your experience with us went beyond your expectations. All in all, we are glad that you had a great experience with us. Thank you for your genuine review and we hope to see you again for another memorable stay at Thunderbird Resorts and Casinos

Sincerely,
Thunderbird Resorts and Casinos Poro Point

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017 via mobile

PROS:
- The grounds are gorgeous. Many sprawling gardens and wide streets. The lobby has a good view of the sea and guests can relax on the wicker chairs that were set up there.
- The rooms are spacious. The beds were comfortable and the airconditioning strong. We slept very well. No problem with noise from the street or a band playing in the lobby.
- Balconies face the water and you get lots of fresh air in the room
- Housekeeping and bell service were both quick to assist and provide what was needed.
- The bathrooms were big. Toiletries were provided.
- They have a private road past the pool and near the sea, which is perfect for running. If you enjoy running or walking, it's safe to do this even late at night because there are guards at each end of the street and the area is well-lighted.
- Excellent place for couples and families with children

CONS:
- Slow check-in. We were the only ones at the reception at the time, yet it took them around thirty minutes to check us in.
- I immediately looked for the beach but a pool attendant told me they didn't have one! How DUMB do you have to be to not know that?!?! Wish I had gotten his name I discovered the beach on my own on our second day! It was a small strip at the end of a road down by the pool.
- Lots of steep steps to get down to the pool. Older people would probably have a difficult time managing this.
- Pool staff were ogling the female guests by the pool. Gross!
- I went to the spa at 8PM and it was locked. I kept ringing the bell and eventually had to go to the reception desk where I was told that maybe the staff was out. Didn't get an appointment until 10PM although I was the only one who came in for the night.
- There is not much to do other than swim or go to the casino. We tried to get late-night drinks at the bar but they were closed by 11PM
- The food is average. Breakfast buffet provided the usual dishes and tried to compensate with many bread choices that looked like they were bough at a local bakery and not made at the resort. Dinner buffet was good but replenishment was slow. On our second night, there was no more dinner buffet. Apparently they only have that on weekends, so we decided to eat outside Poro Point.
- Water pressure in the bathrooms were not that strong
- Not a good place for the younger crowd who might find it boring

Stayed: October 2016, travelled with family
1  Thank ItsTrickyVicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbrphilippines, Guest Relations Manager at Thunderbird Resorts & Casinos - Poro Point, responded to this reviewResponded 20 September 2017


Greetings from Thunderbird Resorts and Casinos!

On behalf of Thunderbird Resorts and Casinos allow us to begin by thanking you for choosing our integrated resorts as your preference stay. The satisfaction of our clients are at the heart of our resort's experience and we appreciate the time you spent to share your thoughts with us. It is a true pleasure that you have enjoyed the views. Rest assured that your feedback will be addressed, it is our desire to improve the quality of our service each day because your happiness matters to us.
We hope you will find it in your heart to return to our resort, so that we may have the opportunity to showcase the true Thunderbird Resorts and Casinos Experience on your next stay.

Sincerely,

Thunderbird Resorts and Casinos Poro Point

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Reviewed 25 August 2017

We stayed at Thunderbird Poro Resort for 2 days, I must say that it was the most perfect vacation that we had. What makes it elegant and extra special? Of course, their pool. Fira pool will turn your imagination into reality as it shows the beauty of nature. Aside from that you can be the most creative photographer in your entire life when you see how beautiful it is.

  • Stayed: August 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Josephine I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbrphilippines, Guest Relations Manager at Thunderbird Resorts & Casinos - Poro Point, responded to this reviewResponded 21 September 2017

Dear Guest,

Greetings from Thunderbird Resorts and Casinos!
On behalf of Thunderbird Resorts and Casinos allow us to begin by thanking you for choosing our integrated resorts as your preference stay. The satisfaction of our clients are at the heart of our resort's experience and we appreciate the time you spent to share your thoughts with us. It is a pleasure to know that you enjoyed your stay. It is our commitment to ensure that your experience with us went beyond your expectations. All in all, we are glad that you had a great experience with us. Thank you for your genuine review and we hope to see you again for another memorable stay at Thunderbird Resorts and Casinos.

Sincerely,
Thunderbird Resorts and Casinos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017 via mobile

Visited the resort for the first and didnt bother to check feedback from Tripadvisor since I heard positive comments from friends who already stayed in this resort.
Honestly, the place is very nice with a unique design/ concept similar to santorini in Greece. For me, this factor alone sets them apart from other resorts. We love their pool, I think they have a total 4 swimming pool, one is exclusive for villa guests only. Breakfast buffet is ok but needs to be improve in terms of menu selections and presentation. Their General Manager is very hands on, warm and accommodating. He was very kind enough to tour us in the entire property to show their new facilities and services. Staff are very courteous and attentive. Service in general is excellent.If you are planning to just relax,unwind and enjoy the fantastic view of the beach and the resort, then this is the place to go. Also, there is not much things to do outside the property so better yet stay the whole time in the resort and enjoy every minute of it.

Stayed: August 2017, travelled with family
Thank Alrine Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbrphilippines, Guest Relations Manager at Thunderbird Resorts & Casinos - Poro Point, responded to this reviewResponded 20 September 2017

Greetings from Thunderbird Resorts and Casinos!
On behalf of Thunderbird Resorts and Casinos allow us to begin by thanking you for choosing our integrated resorts as your preference stay. The satisfaction of our clients are at the heart of our resort's experience and we appreciate the time you spent to share your thoughts with us.
It is a pleasure to know that you enjoyed your stay.It is our commitment to ensure that your experience with us went beyond your expectations. All in all, we are glad that you had a great experience with us. Thank you for your genuine review and we hope to see you again for another memorable stay at Thunderbird Resorts and Casinos

Sincerely,
Thunderbird Resorts and Casinos Poro Point

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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