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“Good hotel although feels a little bit dated”

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Makati Palace Hotel
Ranked #69 of 83 Hotels in Makati
Hong Kong, China
Level 6 Contributor
93 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Good hotel although feels a little bit dated”
Reviewed 20 December 2011

Right in the heart of Makati's entertainment district Makati Palace would have been very impressive 20 odd years ago but is starting to feel a little dated....however they more than make up for the hotels shortfalls with very friendly and helpful staff, big rooms and very convenient location for entertainment.

A few negatives;
The showers water pressure was poor at best and the sound from the nightclubs below was a little loud at times. This was particulary bad one night during karaoke night when one of the patrons who thought they could sing would not leave the mic alone despite the desperate pleas of the rest of Makati.
Also having to pay for the internet is a little annoying and no safe is a little 1980's. These days I believe it both should be included as almost everyone has a use for both.

Apart from this though I had a pretty enjoyable stay and the cheap price is very attractive. I would come back despite the shortfalls as i believe you get for what you pay for.

Room Tip: I was here for work at Aegis and the taxi ride is around 76 pesos one way and all the cab drivers kn...
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  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blakeHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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357 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Taguig City, Philippines
Level 4 Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 December 2011

We had a big function at Makati Palace Hotel and despite so many perks made(some of which we did not even ask for) , delivery of services was disappointing.
The bathrooms were dark and after the first 20 users, filthy. I kept asking the banquet people to ask someone to maintain the toilets but no one bothered. Service was so slow for our special guests, considering their food was plated, to spare them the buffet queueing.
Replenishment took such a long time,our guests just lost interest. Maybe because some waiters were eating our buffet food in the pantry room. Free flowing coffee , a perk, never made it to the buffet area. Guests who ordered coffee were instead charged. Embarassing!There were so many waiters but they all looked lost or just did not care.
Maybe this hotel is a perfect hideaway but re-consider when thinking big functions.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank chenelyn c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level 6 Contributor
83 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 564 helpful votes
Reviewed 2 December 2011

I booked on-line mid-disaster in another hotel, where I forfeited 3 pre-paid nights in to come to Makati Palace. So I wasn't in the mood for problems. From the moment I arrived everything was great. Great staff, great location, great hotel for the money.

The restaurant was good to.....good food, good service. I cant imagine what more you could want for about $75 Aussie dollars a night? I have already booked my next business trip in January to stay at M.P. I want the same room....same experience all over again!

The only neg was no free wi-fi but hey....it is a bargain hotel so I didn't mind paying, just a little hassle arranging it.

All in all, I loved t!

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SmithersinAU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambodia
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 October 2011

Very nice hotel, good, clean rooms, outstanding breakfast.

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Naidah Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 September 2011

Hotel was full on my first night so I was given a room that smelled like an ashtray.
I requested to be transferred and the front desk staff moved me to a non-smoking room the next day. The non-smoking room was very spacious and I also liked the bathtub. As of the moment, they do not provide free wi or internet .

Room Tip: request for a non-smoking room as early as possible.
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  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VagabondinManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Makati Palace Hotel

Property: Makati Palace Hotel
Address: 5011 P. Burgos Corner Canceres Sts., Makati, Luzon, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Spa Hotel in Makati
Price Range (Based on Average Rates): €
Hotel Class:3.5 star — Makati Palace Hotel 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Makati Palace Manila
Hotel Makati Palace
Makati Palace Hotel Metro Manila, Philippines

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