service from staff and management was terrible from checkin until checkout.
internet service was horrible throughout my stay. walked around different floors looking for an ice machine.
ordered room service and waited 2 hours and the food never came.
smelly and dirty hallways
management could not be bothered to respond to my complaints, I called front desk 3 times and emailed manager and never received a response.
this property is not recommended for business or family stays
renovations also made this hotel more uncomfortable
- Official Description (provided by the hotel):
- The Holiday Inn Auburn, NY is located in the heart of the spectacular Finger Lakes Region of Central New York. Come take a swim in our indoor-heated pool or relax with dinner and cocktails in McMurphy's Authentic Irish Pub. When you stay with us, you can enjoy shopping at Waterloo Premium Outlets and Bass Pro Shops, tour the wineries on the Cayuga Wine Trail and Seneca Wine Trail, visit our local historic sites, or enjoy a show at the new Merry-Go-Round Playhouse Finger Lakes Musical Theatre Festival. We are in the center of it all. Stay at the Auburn/Finger Lakes Holiday Inn and visit the scenic village of Skaneateles. We look forward to seeing you soon. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Expedia, Hotels.com, Agoda, Ebookers, 5viajes2012 S.L. and HotelQuickly so you can book your Holiday Inn Auburn - Finger Lakes Region reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
- Auburn Holiday Inn