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Reviews (2,831)
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Reviewed 23 March 2016 via mobile

Very lovely and clean hotel . We have a good tume at hotel
The drink ( water and etc) is very expensive in hotel
The breakfast and resturant are wonderfull with very responsiveness and smily staff
Guests can use from cascavele shopping center for dinner and launch

Infinty pool is with sea salt and all water sport is free

Stayed: March 2016, travelled with family
Thank parviz b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMauritius, Ecommerce at Hilton Mauritius Resort & Spa, responded to this reviewResponded 30 March 2016

Dear parviz b,

Thank you for sharing your experience. It is great that you enjoyed the free water activities and appreciated our team members. Kindly note that we also offer happy hour everyday at Vista Bar where drinks are sold at a special price.

Hoping that you keep a good souvenir of the resort,

Thank you and kind regards,
Hilton Mauritius.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2016

From arrival to departure everything was just perfect. Idyllic location, beautiful gardens, elegant public rooms. The bedrooms were clean and spacious with very comfortable beds and pillows. I slept very comfortably. With an ongoing neck problem this is not normally the case. The bathrooms had plenty of towels and flannels. The turn down service in the evening renewed anything which had been used during the day. The staff were remarkable. Everyone we met was gracious, attentive and charming. Nothing was too much bother. The extensive buffet at breakfast, with themed evening buffets could cater for even the pickiest of palates. Asked how they might improve I could not think of anything at all. The Ginger Thai restaurant, a little more formal if you wanted a change, became a favourite. The Friday Lobster evening did not disappoint either. A truly wonderful experience. It would be very difficult to better.

  • Stayed: March 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank 949ralphg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMauritius, Ecommerce at Hilton Mauritius Resort & Spa, responded to this reviewResponded 30 March 2016

Dear 949ralphg,

We are glad to read from you!

We are very proud of your comments on the resort, the team members and the food that impressed you and we are very grateful for the time you took to recognize them.

Hoping that you keep a good souvenir of the resort,

thank you and kind regards,
Hilton Mauritius.

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Reviewed 23 March 2016

Everything was perfect during our 2 stay. The staff across all departments is very polite and was very caring and always welcome us with a smile . A very good service! The standard of hygiene is excellent. My husband and I enjoyed the food as the quality of the food was very good and always fresh. The pools are well maintained and we enjoyed the infinity pool with the view over the ocean. It's the first time we experience such a wonderful thing. I enjoyed the massage at the spa A Big Thanks to all staff. It was a memorable stay. I will recommend Hilton to all my friends and relatives

Room Tip: The De-luxe rooms are very good
  • Stayed: March 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank NaziaS2082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMauritius, Ecommerce at Hilton Mauritius Resort & Spa, responded to this reviewResponded 30 March 2016

Dear NaziaS2082,

It was a pleasure welcoming you at the resort. Thank you for recognizing the good service, high hygiene standard and the quality of food.

Please further rest assured that your comment will be communicated to the respective department.

Hoping to welcome you back soon,

kind regards,
Livasha.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2016 via mobile

We stayed there for 2 weeks in the new renovated rooms in the second floor (2028). We could see the ocean from the balcony. The room was clean and comfortable all day long. During the whole holiday we felt safe and relaxed. The Staff was always friendly and sometimes we could have a short talk with them and received good information about the island. The food in the main restaurant (buffet) was always fresh and well served.

There is just one thing we weren't happy about it: the beach itselfes. There were a lot of corales everywhere in the entrance of the ocean. But the infinity pool was great with it's view over the ocean.

We would like to say thank you to the whole Hilton Crew in Mauritius. You made our holiday unforgettable!

Stayed: March 2016, travelled as a couple
Thank Elisa_Schweiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMauritius, Ecommerce at Hilton Mauritius Resort & Spa, responded to this reviewResponded 30 March 2016

Dear Elisa_Schweiz,

It was with great pleasure that we welcomed you at the resort!

Indeed, the Grand Deluxe room category offers a really nice view over the beach and ensures comfort with a touch of modernity. Our chef always choose the best products for your delights at the three restaurants and we are glad to know that you recognise it.

Thank you for keeping a great souvenir of your stay with us,

Kind regards,
Hilton Mauritius.

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Reviewed 20 March 2016

As a regular worldwide traveller, this hotel along with the staff, offer the guest top class stay. I must make mention of Maria & Sarah,( Guest Relation officers), who treated my wife and I, with quality time. The King Deluxe rooms are spacious and clean, all sea facing.andi had not experienced before,more friendly staff across all departments, in particular in the restaurants.. Any one looking to take a vacation in Mauritius, need look no further than the Hilton resort & spa.

Room Tip: First floor rooms have better view of sea than ground floor
  • Stayed: March 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Alun C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMauritius, Ecommerce at Hilton Mauritius Resort & Spa, responded to this reviewResponded 30 March 2016

Dear Alun C,

Thank you for your review and advising other travellers what to expect when staying with Hilton Mauritius.

Rest assured that Maria and Sarah will be communicated of your review.

Kind regards,
Hilton Mauritius.

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