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Reviewed 3 weeks ago via mobile

We have just returned from a two week trip to the Lux Belle Mare with our two young children (aged 3 and 1) and had the most fabulous time.

The villa we stayed in was beautiful - near to the gorgeous white sand beach and complete with outdoor heated pool in a secluded garden. The villa was spacious for our family of four and we couldn’t have asked for anything else. The beach is the best we have ever seen - powdery white sand and crystal clear water.

The food in the resort was brilliant - we especially enjoyed the Indian food in the mornings made by chef Purran. He makes the best dosas! Also enjoyed the Chinese and buffet which had a great vegetarian selection.

However the greatest positive of the hotel is the service - they go above and beyond to make your stay special. There were so many great staff members but our special thanks go to:

Pravind - our Butler in the villa made our stay extra special. From sorting out special baby food for our son to helping organise dinner reservations, he made sure we had everything we needed for our stay.

Delores, Ashveena & Veena - can’t thank you enough for sorting out the baby food every morning for breakfast and making sure our children had everything they needed. They were so friendly and helpful and again nothing was too much bother.

Anielle - thank you for organising a great boat trip for us including a lovely picnic.

Prema - the best babysitter we have ever used. She was great with our one year old who I have never left with anyone but family.

Laxmi & Deepa - great staff at the kids club and did lovely activities such as hairbraiding and making musical instruments with my daughter. They did everything to make her feel comfortable in unfamiliar surroundings and gave us that much needed adult time.

Also other staff we would like to mention are Antoine, Suren, Ranvin, Vik, Curtis and Bilaal - thank you Lux for making our stay so memorable and we cannot wait to return.

Stayed: October 2018, travelled with family
3  Thank Ney241015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at LUX* Belle Mare, responded to this reviewResponded 3 weeks ago

Dear Ney241015,

Greetings from LUX* Belle Mare!

We are glad that you had a memorable stay and that the team managed to create some golden memories for you.
At LUX* Belle Mare, we constantly strive to provide our guests with a memorable experience and we are happy to learn that we were able to deliver the same to you. The title of your review says it all and I am glad that we could create some lasting memories for you.

We hope you come back soon and assuring you a yet another out of this world experience;

Best regards,
Ashish Modak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

It is difficult to overstate how good Suren and his Villa team are at LUX Belle Mare. Or, indeed, the broader LUX team.

No job is too difficult, no ask too big. I think their service sets a benchmark for 5 star service.

Suren and his Team helped our family celebrate together after coming from South Africa and Australia to spend time together. Breakfasts on the beach, special private dinners, last minute requests, and all of this on top of an already great full board service package.

We’re back at LUX Belle Mare 11 months later celebrating my wife’s birthday. As the saying goes, “you vote with your feet”.

We’ve been to LUX Belle Mare 3 times and we’ll be back again soon.

Stayed: November 2017, travelled with family
6  Thank Jet826619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at LUX* Belle Mare, responded to this reviewResponded 3 weeks ago

Dear Sam P,

Greetings from your second home here on the island!

The title of your review makes us all proud. A sincere and big thank you for sweet review detailing your entire stay and enabling the future travelers and readers of this forum to have an insight in to what a holiday at Belle Mare is like!

Suren and the entire team look forward to welcoming you back home in the near future;

Sincerely;

Ashish Modak

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Reviewed 4 weeks ago

I was fortunate to spend two nights here during a week of touring different hotels in Mauritius, and it was one of the best experiences I have yet to have - the nostalgia I now feel cannot be explained!

From the very second we arrived, Iryna, Satya, Hurrish and Antoin made sure we were made to feel like royalty. Nothing was too much or too difficult (case in point my grandmother only wanted eggs benedict for breakfast, and they made sure she got it).

The service, the food, the decor and the hotel design will leave you continuously wanting to come back for more.

Thank you LUX - for everything!

  • Stayed: October 2018, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank SashaR34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at LUX* Belle Mare, responded to this reviewResponded 4 weeks ago

Dear SashaR34,

Greetings from your new found home on the island!

Thank you so much for a beautiful review for us. We sincerely believe it is the team at the resort which ensures every guest is made to feel at home with their genuine service, commitment and desire to do more for all our guests. I have shared your lovely feedback with the entire team.

We look forward to welcoming you back in the near future for a yet another relaxing stay;

Sincerely,
Ashish Modak

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Reviewed 4 weeks ago via mobile

What can I say!
This has been the most truly amazing hotel.
From the staff, Jennifer in particular! To the food & our room being just gorgeous!
We could not have asked for a better trip!
My partner proposed to me @LUXgrandegaube, during our 4 night stay previously!
When we arrived here, we were treated with a cake & decorated room.
We are very sad to be leaving, but planning our next LUX trip already.
Thank you team LUX

Stayed: October 2018, travelled as a couple
4  Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at LUX* Belle Mare, responded to this reviewResponded 4 weeks ago

Dear Sarah C,

Greetings from LUX* Belle Mare!

Thank you so much for a beautiful review for us. We are glad that our team and the overall experience at the resort ensured that you had a wonderful stay and we sincerely look forward to welcoming you back for a yet another great stay with us;

Best regards,

Ashish Modak

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Reviewed 4 weeks ago

This place is simply wonderful. The location is absolute paradise, even better than the photos. The food is fabulous, I am a Vegan and the staff could not do enough to ensure that I had plenty to eat making a special breakfast daily and turning out special deserts. Nothing was ever too much trouble for anyone, the staff and the managers are absolutely committed to making sure you have the best possible time. Special thanks to Delores in the breakfast room, so warm, attentive and that smile lit up the day and the beautiful young lady who checked us in, her name escapes me but she was wonderful and so helpful especially when I had some work drama and needed to scan some documents.Everything about this place is just dreamy and I cannot wait to return. Don't hesitate to book, it is well deserving of its first place rating!

  • Stayed: September 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
3  Thank Dawnsandoval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish M, General Manager at LUX* Belle Mare, responded to this reviewResponded 4 weeks ago

Dear Dawnsandoval,

Greetings from LUX* Belle Mare!

Thank you for your beautifully worded review for us. We believe LUX* Belle Mare offers all our guests a rejuvenating and relaxing holiday through its facilities and through the friendliness and passion of our team members. Thank you for all the various features which make the resort special.

We look forward to welcoming you back for a yet another wonderful stay with us;

Sincerely;
Ashish Modak

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