Having been to the Maldives 5 times previously and having stayed at both the one and only's ( just one now ) and also having stayed at both four seasons and Landaa Giravaru in total of 3 times we opted for a change.
The positives about Conrad is that it is a large resort spread over 3 islands with 1 being for staff and if that is what you are looking for then this is perfect. Also it has many restaurants but they all appear mainly catered for Chinese guests.
Thats pretty much the positives I can think about. The staff are hit and miss where some are very engaging and others just are doing it as a job. We were looking forward to a change from Landaa but with hindsight we made a mistake. We stayed at the beach villa and as they are joined next to each other you can hear the neighbours and whilst thats not a problem in day time but in the evenings and mornings that becomes a problem. People from certain large Asian countries feel that if they shout at the top of their vocal cords that is a form of communication and as a result we were moved from the villa to a quieter villa. The villas themselves are well laid out but as people have pointed out, very little at the conrad is complimentary. You get Tea and Coffee, Snorkelling gear and no fruit or anything else. They will even charge you for coconuts juice when you are on the beach just as you think they are coming to give you something complimentary.
We opted for the half board option which meant dinner was at the Atol market and if you opted to eat elsewhere you got given $75 per person contribution and given that the mains on average cost $50 plus their obligatory 23% there goes the $75. I have never come across that before. There is variety in the Atol Mkt but buffet after a while becomes boring. We ordered sparkling water and every night the waiters would ask whether we wanted Peligrino or Vos and never told us that we could get the conrads own sparking water till much later in the week. In addition we kept being told their was a Maldivian evening buffet at $250 which we steered well clear off.
Breakfast was at either Villu or Atol mkt, Vilu is the quieter and in my view nicer restaurant on the quiet island but doesn't have a huge selection. Atol mkt has a better selection but is somewhat noisier with many children. The quality of the food isn't great given what they are charging. We chose not to visit the undersea restaurant as I can go to the aquarium in London for better value. The quality of the food was at best average and at time just plain bad. A special mention for Mahesh who always asked if we wanted something and he would be prepared to make it for us. The waiters would often forget orders and I had to ask them on a daily basis to clear the plates away.
As someone mentioned its a good resort if you haven't seen other resorts in the Maldives and also good for photo shots but it has no soul. There is no real atmosphere. It would probably suit families who have young children. Turn down service was sporadic and they wouldn't clean clothes lying around and for a hotel supposedly of this calibre this Should be automatic.
The coral has been bleached in the last year but is recovering but the hotel doesn't tell guests not to trample on the coral. We saw many guests who were standing in low ride on coral as they probably hasn't snorkelled before. The life guard would be seen occasionally but he seemed far too busy playing with his phone. Its a shame that the hotel cares more about maximising what it can get out of guest then protecting coral.
We had requested upon arrival a late check out as our flight was late in the evening. The night before leaving we got a note with our bill and also a request to check out by midday so we had to wonder around for most of the day without a room. We were told we could use all other facilities and use the gyms shower, how thoughtful. We were offered the usage of the conrads lounge at Male on the way out for a fee which I declined as I had had enough of the hotel. They don't charge for the lounge on way in but once they have taken your money on way out they don't much care.
Given the number of new resorts opening and already opened in the Maldives, in would advise finding an alternatives. Paying for service is not an issue and Maldives is not cheap but when you are charged for poor service and viewed as someone to be maximised, that's when you draw a line
I suspect the hotel would offer a piffy response to this review but at no stage did we meet management as we have done with other resorts we have stayed.
One to avoid.
- Official Description (provided by the hotel):
- Barefoot luxury meets unpretentious style at this five star hotel in the Maldives. Home to whale sharks, manta rays, dolphins and turtles, Conrad Maldives is set on two islands and is reached by a 30-minute seaplane flight. Select from 12 restaurants and bars including Ithaa Undersea Restaurant, the Cheese Bar featuring 101 of the world's best cheeses, and an underground Wine Cellar with 20,000 bottles of fine wines. Relax at one of two spas or on the beautiful white sand beaches. Go diving and exploring on the many excursions available, including luxurious sunset cruises, big game fishing expeditions and local island hopping trips. Conrad Maldives is included in Conde Nast Traveler's 2013 Gold List of the Best 100 Hotels in the World and The World's 10 Best Beach Hotels. ... more less
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- Also Known As:
- Conrad Maldives Rangali Island Hotel Rangali Island
- Conrad Rangali Island
- Rangali Island Conrad
- Rangali Island Maldives