I am currently staying at the Gem Beach Resort, been here 4 weeks and will be here for the next 5 years as myself and colleagues use the hotel as a second home. We are on a month on month off rotation.
On arrival the first impressions were good, check in well organized, just required signature.
The rooms are a bit dated but they have refurbished one of the wings and are just waiting for certification to allow the rooms to be occupied. They are going to refurbish the other wings as well.
In the meantime they have replaced all of the mattresses and pillows and bedding.
The small gym is going to be updated as well with a larger amount of machines.
The staff are excellent and very friendly, they were quite reserved at the beginning (as you would expect with it being a Muslim state), but now they joke and laugh along with us.
The meals are very good and the chef is varying the menu every day so it is over a week before there are any repeats in the dishes.
Breakfast for me is fine as all i have is cereal & toast, but there are cooked items and freshly cooked eggs available for those who want them.
If i was staying here as a vacation resort i would be slightly disappointed the way it is now but when the upgrades are completed it will be a very nice resort.
The other comments regarding the beach are accurate with the oil and debris, the management are clearing their section of the beach and many locals are also clearing small sections and once the waves die down the amount of debris washed up will reduce, as far as the oil goes they do not know where it came from and are trying to clean it as best as they can.
Further updates will be posted as work progresses
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- Also Known As:
- Gem Beach Hotel Kuala Terengganu