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“Great Hotel!” 4 of 5 bubbles
Review of Hotel Jen Penang

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Hotel Jen Penang
Ranked #26 of 79 Hotels in George Town
Singapore
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great Hotel!”
4 of 5 bubbles Reviewed 5 March 2012

Had Traders Club room, and was put on the 17th floor. Nice comfy beds, clean sheets, and great view (not sure now long that will last with the building coming up across the road). Some of the breakfast items weren't replenised though. Great service all-round.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank marcusvoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,698 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (312)
Date | Rating
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  • Chinese (Simplified) first
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English first
Dunedin, New Zealand
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 March 2012

Stay here twice within 10 days. A great place to stay. Great service by the bellhops, especially getting the taxis for us. Meals were excellent. Drinks were pricey. The room was good, but pity the housekeeping staff were slow in doing the rooms, which was late in the afternoon when they were on the floor early in the morning. The hotel is situated between shopping malls.

Room Tip: there will be no veiw soon as opposite a new highrise is being built.
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 3 March 2012

Our first time in Penang and I was pleased that we stayed at this hotel and selected the Club Room. We booked in at the club lounge on the 16th floor, and as it was just on 6pm they ushered us into the club lounge where we enjoyed free drinks and food. It was finger food but covered everything from cheese and biscuits to hot treats and desserts as well as alcoholic and non-alcoholic drinks and tea and coffee. We really didn't need dinner afterwards. The breakfast was equally good in the club lounge. The room was great and very clean including the bathroom which was older but still very good. The staff were very friendly and helpful and when we booked out at the club lounge it was done in a split second. The hotel is also next door to 2 shopping centres and Macalister St which is where the local hawker food is. I wouldn't hesitate in recommending this hotel.

Room Tip: Always book a Club Room.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sak06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore River, Singapore
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 3 March 2012

I stay regularly here, and find that the Traders gives you the best value for money. It also has the warm hospitality that I've come to expect but rarely find in a chain hotel. The hotel is a short walk or cab ride from many of Georgetown's best attractions, and the concierge will be glad to point you in the right direction. The hotel also provides a free shuttle to the Shangri-La Rasa Sayang resort, which means you can have the best of both worlds: a centrally located hotel with a reasonable rate and a fabulous five-star seaside resort.

Room Tip: If you spring for the "Trader's Club" rate (or have the Golden Circle status) you'...
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  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DonnieWorldwide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 3 March 2012

Stayed at the Traders Hotel for 3 nights and found it really good. Service from staff was excellent, rooms were clean and comfortable. We stayed on the 17th floor and paid the extra for the club trader. We arrived after a 10hr flight hot and exhausted at 10.00am and check in is not till 2.00pm but the staff allowed us to check in early at no extra cost. One staff member took us from reception on arrival up to the club trader’s room check in (16th floor) then made me a cup of coffee and arranged that we have a room immediately. It was also our wedding anniversary that day and that evening a staff member knocked on our door and arrived with a fresh cream sponge cake with writing iced on it wishing us a happy anniversary. I cannot fault the service we received here and in regards to alot of the negative comments on TA regarding the decor of this hotel, if you want an ultra-modern motel, pay the extra and stay elsewhere. As far as I was concerned, the decor and furniture was comfortable enough for us. Breakfast downstairs (level 1) is really good, there is an array of most foods there. Even though we could of had breakfast on the 16th floor (due to the club rooms) I wouldn’t bother as the selection of food up there is very limited compared to what level 1 is offering each morning, plus there isn’t alot of space in the club room so you may not get a seat.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MOLLY_CHICK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Jen Penang

Property: Hotel Jen Penang
Address: Magazine Road, George Town, Penang Island 10300, Malaysia (Formerly Traders Hotel Penang)
Phone Number:
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in George Town
#8 Luxury Hotel in George Town
#8 Family Hotel in George Town
#11 Romantic Hotel in George Town
Price Range (Based on Average Rates): €
Hotel Class:4 star — Hotel Jen Penang 4*
Number of rooms: 443
Official Description (provided by the hotel):
Penang is known as the Pearl of the Orient. It's an island-city, dotted with untouched historic architecture down every street. Whether it's diving into the deep blue sea or strolling through the streets of history, Penang is inspiring - I can't wait to show you. Hotel Jen Penang is located in George Town. It is close to the city's prime commercial, business and shopping areas. Penang International Airport and Bayan Lepas Industrial Zone are only 15 minutes away. ... more   less 
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Also Known As:
Traders Hotel Georgetown
Hotel Jen Penang George Town, Malaysia

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