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All reviews soft opening the club lounge great location lovely hotel bathroom floor local food under renovation pool area is nice beach single bed pleasant stay buffet breakfast closure pools reopen kfc rates
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Reviewed 3 weeks ago

This resort has re-opened after a 3 year closure for refurbishment. It is not fully finished, but what is done is good. ( They do warn you it is not finished yet, so was not a surprise). The two pools are great, and one of them has a swim up bar which was good. The food place by the second pool isn't open yet, but the pools are only about 100m apart so its not a big deal. One of the restaurants isnt open yet, and the menus both in the restaurants and room service are a bit short - was OK for a short stay but might get a bit repetitive for a longer visit. The club lounge is really good, and has a nice terrace you can sit out in the evening and enjoy food and drinks. There will eventually be a dedicated entrance for the club guests but this is not finished yet, so you use the main entrance. For me there was a wait at check in, but this will be solved when the dedicated entrance is finished. Staff were very helpful and friendly and I will be sure to return once the other bits are finished.

Room Tip: Worth paying the extra for a regency club room
  • Stayed: October 2018, travelled solo
    • Sleep Quality
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Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKua, Director of Operations at Hyatt Regency Kuantan Resort, responded to this reviewResponded 3 weeks ago

Dear Mark L
Thank you very much for your kind understanding and patience. We look forward to welcoming you back at Hyatt Regency Kuantan Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We stayed for one night, nice hotel with very friendly and helpful staffs. Nice beach with several fast food chain nearby at site. Large room, very clean and comfortable beds. Great swimming pool as well.It was way above my expectations.

  • Stayed: October 2018, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank Tanjun1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKua, Director of Operations at Hyatt Regency Kuantan Resort, responded to this reviewResponded 3 weeks ago

Dear Tanjun1972

Thank you so much for your kind words about your recent stay experience. We are happy to hear that you had a great time with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Loved our stay here. The beach is beautiful and the hotel perfect for a quiet stay. Rooms are well appointed, although you may find that there aren't enough towel hooks. But one look out your room window and all your troubles are forgotten. We will certainly be back often.

  • Stayed: October 2018, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank VROOM88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKua, Director of Operations at Hyatt Regency Kuantan Resort, responded to this reviewResponded 3 weeks ago

Dear VROOM88
Thank you very much for your kind words. It is our pleasure to know that you will be back often and we look forward to welcoming you on your next visits.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Location was good with clean and quiet beach to relax on and to be enjoyed with young kids. It's newly refurbish with new facilities but however lack of parking facilities. There are 2 swimming pools that you will never get bored with.

  • Stayed: October 2018, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank LifesABeach1108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKua, Director of Operations at Hyatt Regency Kuantan Resort, responded to this reviewResponded 3 weeks ago

Dear LifesABeach1108
Thank you for you comments. Truly appreciate it.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Spent a night in the resort with good friends. Check in was swift. Staff were very friendly. Rooms are newly refurbished, the bed was excellent! Had a room with sea view and pool view. Definitely worth paying a bit extra for the view. Staff at the buffet breakfast were attentive and friendly. Would definitely stay here again when in Kuantan!

  • Stayed: October 2018, travelled with friends
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
Thank tangkim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKua, Director of Operations at Hyatt Regency Kuantan Resort, responded to this reviewResponded 3 weeks ago

Dear tangkim
Thank you for your comments. Appreciate it and we look forward to welcoming you back whenever you are in Kuantan.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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