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All reviews superior room river view basic hotel lcd tv walking distance decent breakfast ample parking space shower gel easy parking local channels room was clean and comfortable mini fridge free breakfast wifi signal local food porridge late check
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Reviewed 10 March 2018

I stayed for 3 nights in March 2018.

Room is small and basic. Kettle, safe. TV limited channels. Hot water was loud and noisy. Room relatively clean. No good view. Opening and closing of door was loud and noisy. Rooms have thin walls.

Morning breakfast buffet was average. No pool.

Location is downtown, along the river. Good for morning walks. Basic shops and eateries nearby.

Reception and security are helpful but limited in English.

This is a very simple and basic hotel in a convenient location.

  • Stayed: March 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank yeonghaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 31 March 2018

Dear Sir/Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.
We are deeply regretted to hear that you stay with us was unpleasant. I have taken note of your comments. with regards to the issue very seriously.

Between, I have taken note of your comments and our assurance is that issues that had been highlighted will be resolved and we hope that you will be able to visit in not too distant future to evaluate us again.
Rest assured those issued will be addressed and hopefully on your next visit, you’ll be able to notice the positive improvements.

We thank you for choosing us as your preferred choice of stay and looking forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2018

The room was clean and comfortable for a budget hotel. The service was satisfying as well. The receptionist was welcoming and friendly. The breakfast was good and delicious. They have ample parking space for hotel guest.

  • Stayed: December 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank zalikhai2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 31 March 2018

Dear Sir/Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

It is good to know that you enjoy our service and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral.

We certainly look forward to welcoming you back in not too distant future.

Thank you and best regards.
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2018 via mobile

I booked this hotel on my way to Terengganu and decided to rest for one night in Kuantan to enjoy seafood delicacies in Tg. Lumpur. I took the express room , it is quite big for an express room. Very clean and comfortable and have everything you'll need for a one night stay.

Stayed: January 2018, travelled as a couple
Thank ana s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 31 March 2018

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

It is good to know that you enjoy our service and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral.

We certainly look forward to welcoming you back in not too distant future.

Thank you and best regards.
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2018 via mobile

No view .. Room service very lazy and know no English.. U cant order breakfast in room ..no pool or play area for kids ..
All family rooms do not view river .. The closet is very small .. No table in the room

Stayed: January 2018, travelled with family
Thank sherymustafa1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 31 March 2018

Dear Sir/Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

We are also deeply regretted to hear that you stay with us was unpleasant.

Our assurance is that the issued that had been highlighted will be resolved and we hope that you will be able to visit again in not too distant future.

We certainly look forward to welcoming you back in not too distant future.

Thank you and best regards.
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017

The room was satisfying and the service was spontaneous as well.
The people at the hotel was so welcoming.
The breakfast of the hotel was so blend and there are only 2 kinds of main dishes. For instance noodle and rice and none other than that.
I prefer a variety of breakfast so that it will be good to see and eat

Room Tip: quiet floor
  • Stayed: December 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank manjusrisivakumar29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, General Manager at Hotel Sentral Kuantan, responded to this reviewResponded 3 January 2018

Dear Sir/Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you.

We truly look forward to seeing you again and we would like to thank you for your continued patronage.

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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