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All reviews superior room basic hotel lcd tv tea coffee river view walking distance decent breakfast ample parking space shower gel comfortable stay local channels room was clean and comfortable easy parking mini fridge free breakfast wifi signal local food
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Reviewed 1 March 2018

The room was clean and comfortable for a budget hotel. The service was satisfying as well. The receptionist was welcoming and friendly. The breakfast was good and delicious. They have ample parking space for hotel guest.

Date of stay: December 2017
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank zalikhai2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 31 March 2018

Dear Sir/Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

It is good to know that you enjoy our service and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral.

We certainly look forward to welcoming you back in not too distant future.

Thank you and best regards.
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2018 via mobile

I booked this hotel on my way to Terengganu and decided to rest for one night in Kuantan to enjoy seafood delicacies in Tg. Lumpur. I took the express room , it is quite big for an express room. Very clean and comfortable and have everything you'll need for a one night stay.

Date of stay: January 2018
Trip type: Travelled as a couple
Thank ana s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 31 March 2018

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

It is good to know that you enjoy our service and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral.

We certainly look forward to welcoming you back in not too distant future.

Thank you and best regards.
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2018 via mobile

No view .. Room service very lazy and know no English.. U cant order breakfast in room ..no pool or play area for kids ..
All family rooms do not view river .. The closet is very small .. No table in the room

Date of stay: January 2018
Trip type: Travelled with family
Thank sherymustafa1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 31 March 2018

Dear Sir/Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

We are also deeply regretted to hear that you stay with us was unpleasant.

Our assurance is that the issued that had been highlighted will be resolved and we hope that you will be able to visit again in not too distant future.

We certainly look forward to welcoming you back in not too distant future.

Thank you and best regards.
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017

The room was satisfying and the service was spontaneous as well.
The people at the hotel was so welcoming.
The breakfast of the hotel was so blend and there are only 2 kinds of main dishes. For instance noodle and rice and none other than that.
I prefer a variety of breakfast so that it will be good to see and eat

Room tip: quiet floor
Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank manjusrisivakumar29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, General Manager at Hotel Sentral Kuantan, responded to this reviewResponded 3 January 2018

Dear Sir/Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you.

We truly look forward to seeing you again and we would like to thank you for your continued patronage.

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
General Manager

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Reviewed 31 October 2017

The room was nice and clean. The bed and linen were clean as well. Everything worked out fine except for the mini fridge. We kept our food, drinks and fresh milk in there and turned out the fridge didnt cold at all.

The bathroom has the old design (the hotel has been around for more than 25 years i guess because i remember seeing it since i was a child and the current Hotel Sentral's management has taken over just 5-6 years ago) but it's clean, complete with shower gel, shampoo and hairdryer, except for the pipe near to the toilet seems to fall out a lot.

The free wifi worked out well in the room and the LCD tv with limited local channels and one or two from Astro.

Room tip: Do not park your car in front of the hotel because it's full of birds droppings
Date of stay: September 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ryunami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 28 November 2017

Dear Sir/Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

It is good to know that you enjoy our location and its glad to know that rooms are clean, comfortable and you had a pleasant stay with us at Hotel Sentral.

We await your return as our esteemed guest on your next trip.

Thank you and best regards.
General Manager

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